Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Elyria's restaurant scene is growing, making shift lead roles at Five Guys increasingly sought after. Local businesses compete for skilled leaders who can maintain high standards, so candidates with prior foodservice leadership and strong communication stand out in this market.
Five Guys in Elyria values shift leads who excel at motivating diverse teams, maintaining a fast pace, and ensuring quality food and customer service. Being proactive, dependable, and approachable while managing daily operations is key to thriving in this role.
Starting at $19.00 per hour plus tips and bonuses, Five Guys offers competitive compensation for shift leads in Elyria. This rate aligns well with similar supervisory roles in the area’s quick-service restaurants, often accompanied by benefits and career growth opportunities.
Employers prioritize strong communication, team coaching, multitasking under pressure, and food safety knowledge. Experience leading shifts in fast environments and the ability to resolve guest concerns promptly distinguish successful candidates.
Shift Leads at Five Guys manage crew assignments, oversee food quality and safety, and handle guest issues. They also ensure cleanliness, support opening and closing procedures, and track performance metrics, setting the operational tone for their shift.
This role offers hands-on leadership experience, mentorship, and exposure to operational decision-making. Shift Leads develop skills in team motivation and performance management, forming a solid foundation for advancing into restaurant management positions.
Five Guys provides weekly secret shopper bonuses shared among the shift team, free meals during shifts, and access to comprehensive benefits including medical and 401(k). Regular feedback and mentorship also help foster professional growth.
Hiring for shift leads at Five Guys in Elyria is actively ongoing due to steady demand. Candidates with prior leadership experience in food service often move through the process swiftly, with onboarding and training usually commencing within a few weeks.
Five Guys offers a supportive team culture, competitive pay starting at $19/hour plus tips, and real growth potential. Its focus on quality food and positive work environment provides a rewarding experience compared to other local fast-food options.
The role demands high energy and the ability to maintain steady momentum during busy hours. The environment encourages teamwork and positivity, with an emphasis on delivering excellent food and customer service consistently.