Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
During busy periods, the Oil Change Assistant Manager leads floor activities by coordinating team efforts, managing workflow efficiently, and ensuring customer service remains top-notch. This hands-on approach minimizes wait times and keeps the service bay productive, which is vital in a fast-paced location like Tomball.
The role involves lifting up to 50 pounds, maneuvering in and out of shallow service pits, and standing or bending for extended periods. Tomball's climate means being comfortable working in varying temperatures, which is essential for maintaining safety and performance throughout shifts.
Leadership capabilities, team mentorship, and operational oversight set this role apart. Beyond technical oil change tasks, the assistant manager supervises shop workflow, enforces safety standards, and steps up during managerial absences, blending hands-on service with strategic responsibilities.
Driven Brands offers fast-track promotion paths, enabling assistant managers to grow into full shop managers or higher leadership roles. Paid training and skill development support this progression, making it an attractive position for those seeking long-term growth in automotive services.
Tomball's mix of suburban and semi-rural areas often results in moderate competition for oil change roles, with a tight-knit work culture emphasizing teamwork. Compared to larger Texas cities, the pace may be steadier, but maintaining efficiency during peak hours remains critical.
While formal certifications aren't always mandatory, having basic automotive service credentials or safety training recognized in Texas can improve job prospects. Employers like Driven Brands value leadership potential alongside technical competence in this region.
Indeed, Driven Brands offers competitive hourly wages plus bonuses, paid training, and perks like free oil changes. Additionally, comprehensive health benefits and a 401(k) match set it apart, fostering employee retention and satisfaction locally.
Balancing customer expectations, managing inventory, and leading a diverse team during rush hours are common hurdles. Success lies in strong communication skills, proactive problem-solving, and maintaining safety and quality standards under pressure.
Salaries generally range from $15 to $22 per hour depending on experience, shift timings, and bonus eligibility. Local demand, company size, and individual performance at Driven Brands also impact earning potential in this role.
Driven Brands emphasizes a performance-driven culture, encouraging assistant managers to lead with energy and customer focus. This fosters a supportive environment where employees grow through training and mentorship, aligning personal development with company success.