NexlintoShift Manager
Company : Five Guys
Location : Bensenville, IL, 60105
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
At Five Guys in Bensenville, a Shift Manager balances fast-paced team leadership with hands-on quality control and guest service, emphasizing both operational oversight and active coaching. Unlike some eateries, this role also involves managing secret shopper feedback and bonus-driven performance, which adds a unique motivational layer to daily responsibilities.
Strong communication, decisiveness, and the ability to inspire a team are critical. In a burger chain environment like Five Guys, adaptability during rush hours and a commitment to food safety and guest satisfaction are highly prized skills that drive shift success and staff morale.
Starting as a Shift Manager opens doors to roles like Assistant Manager, General Manager, or even district leadership. With demonstrated skills in team development and operational excellence, career paths often lead to higher responsibility and broader oversight within hospitality chains.
Many assume shift managers only work late or overnight hours, but Five Guys offers flexible scheduling including first and second shifts, accommodating various lifestyle needs while maintaining full-time work availability after training.
Bensenville’s hospitality scene is moderately competitive, with several fast-food and casual dining venues seeking skilled shift managers. Candidates with leadership experience and a customer-first mindset tend to stand out in this mid-sized market.
Wages like the advertised $19/hour at Five Guys align well with Bensenville’s moderate living costs, providing a stable income that supports local housing and daily expenses, making it an attractive option for managerial candidates in the area.
Five Guys offers perks like shared tips, a secret shopper bonus program, free meals during shifts, and comprehensive benefits including medical and 401(k) options. This combination supports both financial and personal well-being beyond typical industry standards.
The role sharpens essential abilities such as team leadership, conflict resolution, operational management, and customer service excellence. These competencies are transferable to many sectors, enhancing a manager’s versatility and career mobility.
While formal certifications aren’t mandatory, knowledge of food safety and leadership training greatly enhance performance. Five Guys often supports new managers with in-house training to meet their high quality and safety standards.
Besides the base pay, Five Guys Shift Managers can earn shared tips from team members and qualify for bonuses tied to secret shopper evaluations and store performance, significantly boosting overall compensation depending on shift success.