NexlintoShift Lead
Company : Five Guys
Location : Maumee, OH, 43537
Job Type : Full Time / Part Time
Date Posted : 9 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Maumee, the Shift Lead role emphasizes hands-on leadership with a strong focus on team coaching, maintaining high food quality, and fostering a positive culture. Compared to other chains, there's added value in weekly secret shopper bonuses and a supportive environment geared towards career growth within the company.
Managing a Five Guys in Maumee means balancing fast-paced customer service with rigorous food safety standards. Shift Leads must quickly resolve guest concerns and motivate a diverse crew while ensuring smooth shift transitions, all within the context of local customer expectations and operational demands.
Maumee’s job market shows steady demand for restaurant leadership roles like Shift Lead at Five Guys. The competition is moderate, with candidates who bring prior leadership experience in fast food or retail gaining an edge, especially those familiar with the local service culture and team management dynamics.
Five Guys invests in Shift Leads by offering real-time feedback and structured performance reviews. In Ohio, this translates into clear paths toward management roles, with mentorship programs designed to enhance leadership skills and operational expertise, ultimately supporting long-term career advancement.
Daily duties involve supervising crew assignments, ensuring food prep meets quality standards, maintaining cleanliness, and managing guest interactions. Shift Leads also track performance metrics and oversee opening or closing tasks, making sure the restaurant operates efficiently throughout each shift.
The $19.00 hourly base pay is competitive within Maumee’s fast-food sector, often exceeding entry-level shift supervisor rates. Factoring in tips and bonuses, this compensation package positions Five Guys Shift Leads favorably against similar roles, reflecting the importance of leadership responsibilities.
Besides competitive pay, Five Guys Shift Leads enjoy free meals every shift, eligibility for secret shopper bonuses, and a comprehensive benefits package including health coverage and 401(k). The team-oriented culture in Maumee also enhances job satisfaction, fostering a fun, supportive workplace.
Strong communication, leadership, and adaptability stand out as crucial skills. Candidates must effectively motivate diverse teams, maintain high customer service standards, and handle operational challenges efficiently, all while maintaining enthusiasm and accountability in a dynamic environment.
Five Guys provides Shift Leads with mentorship and real-time feedback, ensuring they can juggle daily operations and crew coaching effectively. This dual focus helps leaders build strong teams while keeping the restaurant running smoothly, which is vital in a community-focused market like Maumee.
Successful Shift Leads often move into management roles within Five Guys, benefiting from internal promotion opportunities. The company values initiative and offers pathways to store management and beyond, making Maumee a promising location for those looking for upward mobility in restaurant leadership.