Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Chesapeake's vibrant food scene means shift manager roles at burger spots like Five Guys are in steady demand. The competition blends candidates with hands-on leadership and customer service skills, making local experience a valuable edge when pursuing these positions.
Commuting in Chesapeake varies with traffic peaks; shift managers often benefit from flexible hours that avoid rush hours. Proximity to major roads like I-64 can make reaching Five Guys locations easier, improving punctuality and work-life balance.
Thriving shift managers demonstrate quick decision-making, team motivation, and adaptability under pressure. Balancing operational oversight with empathy ensures smooth shifts and high morale, especially in fast-paced restaurant environments.
Shift leaders combine frontline operational control with coaching abilities, focusing on real-time problem solving and customer satisfaction. Unlike general supervisors, they actively engage with crew during shifts to maintain quality and speed.
While 'shift' can imply any time-based role, 'shift manager' pinpoints leadership responsibility during work periods. Job seekers using 'shift manager' aim for supervisory posts involving team oversight and operational management, especially in restaurants.
Five Guys emphasizes a team-driven culture and offers perks like shared tips, secret shopper bonuses, and free meals, fostering a motivating environment. Its focus on career advancement and flexible full-time shifts distinguishes it from competitors.
Yes, Five Guys in Chesapeake provides flexible scheduling options once training is complete. This flexibility helps shift supervisors balance personal commitments while managing busy operational shifts effectively.
Starting wages typically hover around $19.00 per hour at Five Guys in Chesapeake, with additional income potential via shared tips and bonus programs. This compensation aligns competitively with similar managerial restaurant roles in the region.