NexlintoShift Manager
Company : Five Guys
Location : Alexandria, VA, 22301
Job Type : Full Time
Date Posted : 3 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Alexandria's fast-paced dining scene creates steady demand for shift managers, especially in popular burger chains like Five Guys. Candidates face moderate competition, with employers valuing leadership experience and local knowledge to handle diverse guest expectations efficiently.
In Alexandria, shift managers often benefit from food safety certifications like ServSafe, alongside strong team leadership and communication skills. These credentials help meet local health regulations and enhance operational standards sought by employers such as Five Guys.
Shift managers take charge of coordinating crew activities, ensuring quality control, managing guest concerns, and executing opening or closing procedures. Their role extends to coaching team members and optimizing shift workflows to maintain Five Guys’ high service standards.
Shift managers can advance into roles like assistant manager or general manager by honing leadership, operational skills, and staff development. Gaining experience at bustling venues such as Five Guys in Alexandria can open pathways to corporate positions or franchise ownership.
While both oversee shift operations, 'Shift Manager' typically implies broader responsibilities including financial tasks and staff evaluations, whereas 'Shift Leader' focuses more on team guidance. However, terminology can vary with company size and culture.
Five Guys emphasizes a team-driven atmosphere with incentives like tip sharing and secret shopper bonuses, fostering motivation. The company also offers free meals and flexible shifts, which may be less common in other burger franchises around Alexandria.
Beyond a competitive $19 hourly rate, Five Guys provides shared tips, bonuses tied to customer service, and healthcare options. Their flexible scheduling and positive workplace culture support a balanced work-life dynamic in the Alexandria area.
Shift managers at Five Guys in Alexandria start at $19 per hour, supplemented by shared tips and performance bonuses. This compensation aligns well with the local fast-casual restaurant market, reflecting both leadership expectations and operational demands.
They quickly reassign duties, call in available crew for pick-up shifts, and maintain smooth service flow by prioritizing station coverage. This proactive approach ensures guest satisfaction and team morale remain high during peak Alexandria dining hours.
Alexandria’s dining patterns create stronger demand for first and second shift managers due to peak meal times. Third shift roles exist but are less common, often tied to cleaning or prep operations rather than active guest service.