NexlintoShift Lead
Company : Five Guys
Location : Guadalupe, AZ, 85283
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Guadalupe's hospitality sector shows steady demand for supervisory roles like Shift Lead, especially at popular chains like Five Guys. Candidates often face moderate competition, with employers seeking leadership skills combined with hands-on operational experience to maintain high service standards.
Given Guadalupe's relatively affordable living costs compared to larger metro areas, Shift Lead salaries at establishments such as Five Guys often balance competitive pay with benefits. This ensures workers can meet local expenses while gaining growth opportunities in restaurant management.
Successful Shift Leads demonstrate proactive communication, conflict resolution, and motivational skills. Leading by example while fostering team unity and maintaining operational excellence are crucial traits that differentiate effective shift supervisors from average ones.
Shift Leads juggle multitasking between coaching staff, ensuring food quality, and addressing customer concerns promptly. Balancing team morale while hitting performance metrics demands adaptability and prioritizing under pressure during busy periods.
While formal certifications aren’t always mandatory, food safety training, leadership development courses, and customer service certifications can elevate a candidate’s appeal. These credentials demonstrate commitment to quality standards and operational readiness.
Five Guys fosters a team-oriented and high-energy atmosphere, where Shift Leads play a pivotal role in maintaining positivity and operational flow. This culture encourages hands-on leadership, offering real-time mentorship and rewards that motivate shift teams effectively.
Five Guys emphasizes a supportive environment with perks like free meals and secret shopper bonuses, which enhance job satisfaction. Shift Leads benefit from clear growth paths and a culture valuing both leadership development and fun, setting it apart from competitors.
Shift Leads at Five Guys in Guadalupe start at around $19.00 per hour, complemented by weekly secret shopper bonuses and tips. This compensation package reflects local market standards and rewards leadership contributions during shifts.
Shift Leads oversee entire shift operations, blending team management with guest experience oversight. In contrast, Line Leads typically focus on specific stations, while Production Leads emphasize output quality, making Shift Leads broader in scope and responsibility.
Serving as a Shift Lead offers hands-on leadership and operational insight, essential for advancement. Five Guys supports upward mobility through mentorship and performance reviews, positioning Shift Leads as prime candidates for assistant manager and general manager tracks.