NexlintoShift Manager
Company : Five Guys
Location : Derby, CT, 06418
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Derby, CT, experiences steady demand for Shift Managers in fast-paced food service settings. With local chains and franchises expanding, candidates with leadership experience and strong customer service skills often find opportunities, though competition can vary during peak hiring seasons.
While formal certifications aren’t mandatory, completing food safety or hospitality management courses can set candidates apart in Derby. Employers, including Five Guys, appreciate managers knowledgeable in health standards and team leadership, enhancing both compliance and operational quality.
Shift positions call for multitasking under pressure, conflict resolution, and efficient delegation. Managing inventory flow, coaching crews, and quick decision-making to maintain service quality round out essential skills crucial to thriving as a Shift leader.
Morning shifts may focus more on opening duties and prep coordination, while evening shifts often emphasize staff motivation and closing procedures. Adaptability to these fluctuations ensures smooth operations and consistent guest satisfaction across all hours.
Many Shift leaders progress to assistant manager or general manager roles, leveraging hands-on experience and team leadership. Continuous learning and performance excellence at Five Guys can also open doors to regional management or corporate positions.
Five Guys fosters an energetic atmosphere where Shift Managers are empowered to lead with authenticity. Unique perks like shared tips, secret shopper bonuses, and free meals enhance motivation, while strong team camaraderie supports a positive workplace culture.
With a starting wage of $19.00/hour plus bonuses, Five Guys offers compensation competitive with Derby's living expenses. This rate aligns well with regional standards for entry-level management, balancing financial needs with growth opportunities.
Flexible scheduling at Five Guys accommodates diverse availability, crucial for balancing personal commitments. After training, full-time hours are available, supporting stability while allowing managers to tailor shifts around their lifestyle preferences.
Beyond leadership skills, Five Guys values passion for quality food and guest service, reliability, and a proactive attitude. Demonstrating a strong work ethic and eagerness to develop within a fast-paced burger brand enhances candidacy.
Shift Managers juggle team coordination, maintaining food safety standards, and delivering excellent customer experiences simultaneously. Handling unexpected guest feedback or staffing gaps requires quick thinking and effective communication to keep operations seamless.