Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Tontitown, AR, many shift manager roles, including at Five Guys, provide medical, dental, vision, and 401(k) plans after eligibility. This reflects growing local employer investment in staff well-being and long-term financial security for leadership positions.
The Tontitown area exhibits steady demand for shift managers, particularly in food service. While competition can be moderate, businesses like Five Guys often seek dependable leaders swiftly, offering incentives like bonuses to attract qualified candidates.
Effective shift managers excel in team motivation, quick problem-solving, and maintaining high service standards. Strong communication and leading by example in fast-paced settings differentiate top performers in this role.
Starting as a shift manager opens doors to higher roles like assistant manager or store manager. Developing leadership, operational expertise, and customer service skills accelerates growth opportunities within companies like Five Guys.
Shift managers in Tontitown typically earn around $19.00 per hour, often supplemented by shared tips and performance bonuses. This competitive pay aligns with local cost of living and industry standards for restaurant leadership roles.
Five Guys emphasizes a team-focused, energetic atmosphere with benefits like free meals, shared tips, and secret shopper bonuses. This culture fosters leadership growth and rewards shift managers uniquely compared to other burger brands.
Managing peak hours in Tontitown requires balancing fast-paced customer service with maintaining food quality and safety. Five Guys shift managers must coordinate staff effectively while addressing guest feedback promptly to uphold brand standards.
Yes, Five Guys offers flexible scheduling and full-time hours after training completion. This flexibility helps shift managers balance work-life needs while supporting operational demands in Tontitown’s market.
While 1-2 years of leadership in retail or restaurants is preferred, candidates with strong communication and a willingness to learn can often succeed. Many local employers value potential and motivation alongside experience.