NexlintoShift Manager
Company : Five Guys
Location : Newington, CT, 06131
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership where shift managers actively guide team performance and uphold quality standards. In Newington, the role blends fast-paced operational control with a focus on customer satisfaction, offering perks like shared tips and secret shopper bonuses uncommon in comparable burger brands.
Success hinges on adaptability, clear communication, and a proactive attitude to managing team dynamics in fast-moving service environments. Being dependable and self-motivated helps maintain high standards during peak hours common in Newington eateries.
Starting as a shift lead opens pathways to store management and regional supervisory roles. Demonstrating strong operational skills and team development in Newington’s competitive restaurant market can accelerate advancement within chains like Five Guys.
Newington’s restaurant sector sees steady demand for experienced shift supervisors due to its vibrant dining scene. This competition encourages companies to offer attractive wages and benefits to secure reliable leaders who can maintain smooth shift operations.
Newington’s accessible road networks make commuting manageable, but rush hour can impact schedules. Flexible shift timing at Five Guys can help balance travel times, especially for those relying on public transit or coming from nearby towns.
Five Guys fosters a collaborative, energetic work culture where shift managers are both leaders and frontline contributors. This contrasts with more hierarchical setups, requiring managers to actively coach crew members and directly engage in service delivery.
The position offers a competitive starting wage of $19.00 per hour, complemented by shared tips and opportunities for bonuses through performance incentives like secret shopper programs, enhancing overall compensation.
While formal certifications aren’t mandatory, experience in food safety, team leadership, and customer service is highly regarded. Candidates with prior restaurant supervisory roles tend to stand out in Newington’s job market.
Five Guys combines operational management with active team development and guest engagement, emphasizing quality food standards and a positive workplace vibe. This creates a dynamic role blending leadership with frontline involvement.
Five Guys offers flexible scheduling options and full-time hours post-training, which helps accommodate personal commitments. This flexibility is especially beneficial in Newington, where balancing multiple responsibilities is common among hospitality workers.