NexlintoShift Manager
Company : Five Guys
Location : Caldwell, NJ, 07006
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Caldwell, NJ has a growing demand for shift managers, especially in fast-paced food service like Five Guys. Local competition is moderate, with employers valuing leadership experience and customer service. Candidates with strong interpersonal skills often find ample opportunities in this area.
While no mandatory certifications exist, restaurants in Caldwell favor candidates with food safety knowledge or ServSafe certification. These credentials enhance your profile, ensuring compliance with health regulations and boosting your chances for advancement within establishments like Five Guys.
Effective shift managers inspire their team through clear communication, quick decision-making, and conflict resolution. They set a positive tone, maintain operational flow, and coach employees, ensuring quality and safety while fostering a motivated crew ready to handle busy shifts.
Serving as a shift manager often opens pathways to higher management roles, such as store manager or district supervisor. Gaining skills in team leadership, operational oversight, and customer satisfaction builds a strong foundation for career growth within brands like Five Guys or broader hospitality sectors.
Shift managers coordinate staffing, oversee food prep standards, handle customer issues, and ensure compliance with safety protocols. Unlike crew members, they take charge of shift operations, provide coaching, and manage opening or closing tasks, playing a pivotal role in smooth restaurant functioning.
Five Guys emphasizes team energy and quality, with perks like shared tips, bonus programs, and free meals during shifts. Caldwell’s local culture also fosters a close-knit work environment, making the shift manager role here uniquely engaging compared to other chains.
Balancing high customer volume with maintaining food safety standards is key. Shift managers at Five Guys in Caldwell must efficiently staff shifts, motivate diverse teams, and handle real-time guest feedback, all while upholding the brand's reputation for quality and service.
Starting wages hover around $19 per hour with added benefits like shared tips and performance bonuses. This compensation aligns with regional standards for shift managers in food service, offering competitive pay alongside medical and 401(k) options.
Yes, night shifts are part of Five Guys’ scheduling options in Caldwell. Night shift managers often handle smaller crews with a focus on closing duties, inventory checks, and preparing the store for the next day, requiring adaptability and strong organizational skills.
Five Guys offers flexible scheduling tailored to shift managers, including full-time hours after training. This flexibility accommodates varying personal needs while ensuring leadership presence during peak times, enhancing work-life balance in a fast-paced environment.