General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
In a bustling setting like Five Guys, a General Manager in Hinsdale must juggle high-energy shift management and inspire diverse crew members. Success depends on real-time communication, adaptability to rotating roles, and fostering a collaborative culture that drives both performance and customer satisfaction.
Five Guys prioritizes a people-first approach, emphasizing humility, motivation skills, and a team-centric mindset. Unlike some chains, they seek managers who thrive in dynamic environments, actively engage across positions, and maintain energetic communication to uphold their lively, music-infused atmosphere.
Starting as a General Manager at Five Guys in Hinsdale opens doors to higher regional roles such as Area or Regional General Manager. The brand’s growth emphasis encourages skill development in operations, financial oversight, and leadership, creating a strong foundation for broader management careers in hospitality.
Five Guys offers competitive base pay paired with quarterly bonuses tied to restaurant performance, plus ongoing leadership training. Their supportive, energetic culture and clear advancement opportunities make it a rewarding workplace compared to many fast-food management roles.
General Managers at Five Guys in Hinsdale generally earn between $50,000 and $65,000 annually, including bonuses. This range aligns with fast casual management salaries in the Chicago suburbs, offering competitive compensation reflective of the role’s responsibilities and local market conditions.
Hinsdale’s proximity to Chicago increases competition for managerial roles, with many candidates possessing food service backgrounds. Applicants can anticipate thorough vetting focused on leadership experience, references, and adaptability to fast-paced, team-oriented environments prevalent at Five Guys.
While a high school diploma and leadership experience are essential, possessing a ServSafe certification or related food safety credentials can significantly strengthen applications. Demonstrated reliability and references from supervisory roles also weigh heavily in Five Guys’ hiring decisions.
Unlike retail or construction management, the Five Guys General Manager demands stamina and hands-on involvement in a lively kitchen setting, requiring cross-training across roles. The focus is on rapid decision-making, customer interaction, and cultivating a vibrant team culture rather than solely overseeing operations.
The company’s lively, music-driven atmosphere shapes a leadership style that’s energetic, approachable, and communicative. General Managers must foster morale through active participation and positive vibes, promoting teamwork and ensuring smooth, fast-paced service reflective of Five Guys’ brand identity.
In Hinsdale, a General Manager may encounter fluctuating customer volumes influenced by suburban dining habits and family-oriented clientele. Staffing challenges could differ due to commute patterns, requiring flexible scheduling and strong community engagement to maintain consistent team performance.