Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading shifts at Five Guys in Algonquin means managing crew dynamics during busy periods, from opening to closing. Shift managers coordinate team tasks, ensure food safety, and keep service smooth, adapting to local customer flow and staffing needs unique to this Illinois location.
Effective shift managers excel through clear communication, quick decision-making, and motivating team members under pressure. They balance operational oversight with a hands-on approach, ensuring quality and guest satisfaction while fostering a positive workplace culture.
While formal certifications aren’t always mandatory, food safety training and leadership courses are highly valued in Algonquin. Employers often prefer candidates with prior restaurant supervisory experience and knowledge of local health regulations to ensure compliance.
Algonquin’s hospitality sector is moderately competitive, with demand growing for skilled shift leaders. Candidates who demonstrate reliability, strong interpersonal skills, and an eagerness to grow within brands like Five Guys gain an edge in securing these roles.
Five Guys emphasizes a team-first atmosphere with incentives like shared tips and secret shopper bonuses, creating a unique motivational environment. Shift managers here play a pivotal role in upholding high-quality food standards and delivering a lively customer experience.
Five Guys offers clear advancement pathways, combining hands-on leadership experience with ongoing training. Shift managers often move into higher operational roles, benefiting from a brand that values internal promotion and skill development.
Shift managers at Five Guys in Algonquin start around $19.00 per hour, supplemented by shared tips and performance bonuses. This competitive pay aligns with local market rates and reflects the role’s leadership responsibilities and customer service expectations.
Yes, Five Guys offers flexible scheduling to accommodate various availability needs, especially after initial training. This flexibility helps shift managers maintain work-life balance while meeting full-time hour requirements.
Daily tasks include supervising crew assignments, maintaining food safety standards, handling guest feedback, and ensuring smooth shift transitions. Shift leaders actively coach staff to deliver quick, friendly service during peak hours.
The brand’s upbeat, team-oriented environment encourages shift managers to foster collaboration and morale. This culture supports higher employee engagement and contributes to delivering consistently excellent guest experiences.