NexlintoShift Manager
Company : Five Guys
Location : Charlotte, NC, 28212
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Charlotte, Five Guys offers a competitive starting wage of $19/hour for Shift Managers, often supplemented by shared tips and bonuses. This pay scale is generally higher than many local burger chains, reflecting Five Guys’ focus on rewarding leadership and customer service excellence.
Charlotte’s fast-paced food scene values Shift Managers who excel in team motivation, efficient multitasking, and maintaining food safety. Strong communication and a proactive attitude are crucial to thrive amid high customer volumes and diverse crews.
Managing shifts involves coordinating crew duties, ensuring food prep meets safety standards, and swiftly handling customer concerns. In Charlotte, a Shift Manager must balance operational flow with team coaching to maintain service quality during peak hours.
While not always mandatory, certifications like ServSafe or food safety management credentials are highly regarded in Charlotte. They demonstrate commitment to health standards and can set candidates apart when hiring managers evaluate shift leadership capabilities.
Opening shifts often require pre-opening prep, inventory checks, and initial team briefings. In Charlotte, managing early rushes and ensuring all stations are ready demands strong organizational skills and a hands-on approach to lead effectively from the start.
Five Guys typically offers flexible scheduling with full-time hours available post-training. In Charlotte’s market, demonstrating reliability and leadership during initial shifts can accelerate the move to a consistent full-time schedule.
Five Guys emphasizes a vibrant team culture and rewards performance with bonus programs and shared tips. This creates a more engaging work environment compared to competitors, making leadership roles here particularly attractive in Charlotte’s job market.
Five Guys supports clear advancement paths for Shift Managers, encouraging skill development and leadership growth. In Charlotte, motivated managers can progress into higher operational roles, benefiting from the brand’s national footprint and training resources.
With flexible scheduling and a positive work environment, the Shift Manager role at Five Guys suits those wanting dependable income and career progression without rigid hours. Charlotte’s dynamic market values such roles that balance structure with flexibility.