NexlintoShift Lead
Company : Five Guys
Location : Terrell, TX, 75160
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Five Guys prioritizes shift leads who demonstrate strong communication, team motivation, and accountability. Essential traits include adaptability, a hands-on management style, and a dedication to maintaining high food and service standards under pressure.
Balancing crew assignments and fostering positive energy are key strategies. A shift lead should encourage teamwork, resolve conflicts quickly, and set a productive pace to keep operations smooth during peak periods, ensuring both staff satisfaction and guest experience remain high.
Progression often leads to roles like assistant manager or general manager. Experience gained in shift leadership—such as training staff and managing operations—builds foundational skills essential for higher management positions within restaurant chains like Five Guys.
Terrell's growing hospitality sector fuels steady demand for shift leads, particularly in fast-casual dining. Compared to larger metro areas, competition is moderate, making it a promising location for candidates seeking leadership roles with potential for rapid onboarding.
Terrell offers relatively manageable commute times with local traffic patterns, but shift work can include early mornings or late evenings. Candidates should prepare for varied schedules, balancing operational demands with personal time, especially if relying on public transport or living outside city limits.
Five Guys emphasizes a hands-on leadership style with real-time feedback and a strong team culture. Unlike some competitors, it offers weekly secret shopper bonuses and comprehensive benefits, blending operational duties with employee mentorship uniquely in the local market.
Starting base pay is approximately $19.00 per hour, supplemented by tips and shift-based bonuses such as secret shopper incentives. This competitive compensation package aligns well with regional standards for restaurant leadership roles.
Five Guys provides mentorship, performance reviews, and opportunities to lead shift operations hands-on. Shift leads gain exposure to staff training, quality control, and customer service excellence, fostering essential skills for future restaurant management careers.
Closing shift leads oversee store cleanliness, secure inventory, complete end-of-day reports, and ensure all operational standards are met. They coordinate with team members to wrap up service efficiently while maintaining the high-quality dining experience expected by Five Guys customers.
While previous leadership experience is preferred, candidates demonstrating strong communication, reliability, and eagerness to learn can thrive. Five Guys supports growth through training and mentorship, allowing motivated individuals to develop necessary skills on the job.