NexlintoShift Manager
Company : Five Guys
Location : Springdale, AR, 72766
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes a hands-on leadership style with clear pathways for career growth. Unlike some competitors, managers benefit from shared tips, bonus programs, and a supportive team culture, making the Springdale location a dynamic environment for those aiming to lead in fast-paced food service.
Springdale's local market demands managers balance high customer expectations with staffing flexibility. Managers often navigate peak hours with a focus on maintaining quality and safety standards amidst diverse team schedules, reflecting the area's growing food service competition.
In Springdale, leadership experience in restaurant or retail environments strongly enhances candidacy. Familiarity with local health codes and effective team communication skills are highly valued, alongside a demonstrated passion for customer service and operational excellence.
Shift Managers coordinate staffing, oversee food prep and safety, and ensure fast, friendly service. They also coach employees, manage opening/closing tasks, and handle guest feedback—tasks requiring leadership beyond routine crew duties.
Applicants can anticipate starting around $19.00 per hour, supplemented by shared tips and performance bonuses. This competitive pay reflects the local market and the managerial responsibilities required in a fast-paced restaurant setting.
Five Guys promotes internal growth with structured development programs and clear advancement paths. Shift Managers gain leadership skills through hands-on experience, training new employees, and performance coaching, positioning them for higher roles within the company.
The role blends leadership with operational responsibility, offering flexible scheduling and full-time hours post-training. The energetic atmosphere coupled with benefits like free meals and bonuses makes it more engaging than standard shift work.
Managers focus on full shift staffing by assigning roles strategically, ensuring all stations are covered efficiently. Flexibility is key, with options to pick up shifts and adjust schedules to meet customer demand and team availability.
Candidates typically face scenario-based questions assessing leadership, problem-solving, and customer service skills. Demonstrating knowledge of food safety, team motivation, and prior managerial experience enhances interview success.
While not mandatory, certifications in food safety and workplace health standards are advantageous. Five Guys also provides on-the-job training to align managers with their operational and guest service expectations.