NexlintoShift Lead
Company : Five Guys
Location : Red Oak, TX, 75154
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Red Oak’s growing food service sector means plenty of openings for shift leads, especially at popular spots like Five Guys. However, competition can be moderate due to the area’s mix of seasoned managers and fresh talent, so showcasing leadership skills and a proactive mindset improves hiring chances significantly.
Operating in Red Oak, a shift lead at Five Guys must balance fast-paced customer service with local workforce dynamics. Challenges include adapting to peak dining hours, maintaining food quality under pressure, and fostering teamwork among a diverse crew while reflecting the community’s expectations for friendly hospitality.
A shift lead excels by combining hands-on leadership with quick problem-solving, effective crew motivation, and meticulous attention to food safety and cleanliness. Unlike general supervisors, they directly influence shift energy and guest satisfaction, ensuring seamless service flow and high team morale throughout their shift.
Shift leaders focus intensely on real-time operational management—overseeing staff assignments, quality control, and customer interactions—unlike broader lead roles which may emphasize strategic planning or back-office tasks. This hands-on approach makes shift leads pivotal in day-to-day success.
Progression often leads to assistant manager or general manager roles, leveraging operational expertise gained as a shift lead. Many also explore specialized areas like training, quality assurance, or multi-unit management, especially within growing brands valuing internal promotion.
Five Guys offers shift leads in Red Oak competitive pay starting around $19 per hour, plus tips and bonuses. Beyond salary, benefits include free meals, medical coverage options, 401(k) plans, and a supportive culture focused on growth and continuous feedback, enhancing job satisfaction.
Five Guys emphasizes team camaraderie and mentorship, offering shift leads not just operational duties but real-time coaching opportunities and performance bonuses. This blend of financial incentives and supportive environment differentiates it from more rigid or transactional shift lead roles elsewhere.
While formal certifications aren’t mandatory, food safety knowledge and leadership experience in fast-paced settings are highly valued. Skills in communication, conflict resolution, and team motivation greatly enhance a candidate’s fit for Five Guys’ shift lead openings in Red Oak.
Shift leads in Red Oak typically earn between $18 and $21 per hour, aligning closely with regional averages for fast-food supervisory roles. Five Guys’ offering at $19 plus tips and bonuses is competitive, especially considering additional benefits like meal perks and 401(k) options.
Yes, shift leads at Five Guys are integral in managing both opening and closing procedures to ensure smooth transitions. This responsibility includes overseeing store readiness, staff coordination, and compliance with safety and cleanliness standards at all times.