Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys values Shift Managers who demonstrate strong communication, dependability, and a passion for quality service. In Coopersville, showing initiative and the ability to maintain team morale during busy periods greatly enhances your candidacy for this role.
At Five Guys, Shift Managers focus intensely on team performance and guest satisfaction while upholding strict quality and safety standards. The position demands hands-on leadership during shifts, cultivating a positive atmosphere that distinguishes the brand from other fast-food chains.
Having 1-2 years of leadership experience in restaurants or retail is preferred. Strong interpersonal skills and an eagerness to learn are crucial, especially in Coopersville’s fast-paced foodservice environment where flexibility and accountability are key.
Coopersville’s growing hospitality sector has increased demand for capable Shift Managers, with Five Guys frequently hiring due to expansion. Local competition remains moderate, making it a favorable market for candidates with leadership experience.
Given Coopersville’s suburban layout, most employees find commutes manageable within 15-30 minutes. Availability of flexible scheduling at Five Guys helps accommodate varied travel times, easing the daily commute burden.
Five Guys offers clear advancement pathways, encouraging Shift Managers to develop skills through hands-on leadership and staff training. Progression to higher management roles is supported by performance bonuses and ongoing learning opportunities.
Beyond a competitive starting wage of $19/hour, Five Guys offers shared tips, a secret shopper bonus, free meals during shifts, and eligibility for medical and 401(k) plans, creating a supportive and rewarding work environment.
Shift Managers in Coopersville typically earn around $19/hour plus tips, aligning with market rates in nearby Michigan cities. Responsibilities remain consistent, focusing on team leadership and customer service, but local store culture may vary slightly.
Five Guys emphasizes a team-centric atmosphere and career development, making it appealing for local candidates who seek leadership roles with growth potential. Their transparent hiring processes and competitive wages attract quality applicants nearby.
Managing a shift at Five Guys involves a hands-on approach, from overseeing food safety to directly coaching crew members. Unlike some chains, Five Guys encourages Shift Managers to be energetic leaders who actively engage with both staff and customers.