NexlintoShift Manager
Company : Five Guys
Location : Atlanta, GA, 30369
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Atlanta's vibrant food industry creates a steady demand for skilled shift managers, especially at popular burger spots such as Five Guys. The city's bustling dining culture means competition is moderate, yet candidates with leadership experience and strong guest service skills often stand out in hiring.
Shift managers in Atlanta typically earn around $18 to $20 per hour in fast-casual restaurants, aligning with Five Guys' starting wage of $19. This rate is competitive locally, reflecting the city's cost of living and the growing emphasis on experienced shift supervisors in the hospitality sector.
Strong communication, quick decision-making, and a calm demeanor under pressure are key for managing shifts smoothly. Demonstrating reliability, motivating crew members, and maintaining high food safety and service standards help create a productive environment during peak hours.
A shift manager blends operational oversight with hands-on leadership, balancing staff scheduling, quality control, and guest satisfaction. Unlike general supervisors, they often handle opening and closing duties, enforce safety protocols, and directly coach team members to optimize shift performance.
While prior leadership in fast-paced environments helps, passion for customer service, willingness to learn, and strong interpersonal skills can pave the way. Many shift managers grow on the job by embracing training opportunities and demonstrating dependability in dynamic settings.
Five Guys emphasizes team energy and quality food standards, offering perks like shared tips and secret shopper bonuses. This contrasts with some chains where shift managers might focus more on speed and volume, making Five Guys' role unique in combining customer experience with strong incentive programs.
Yes, Five Guys provides free meals during shifts, bonus opportunities linked to customer service scores, and comprehensive benefits including medical and 401(k) plans. These incentives foster a positive work culture and reward shift managers who drive both team success and guest satisfaction.
Shift managers oversee staffing, ensure food safety, maintain fast and friendly customer service, and handle any guest feedback professionally. They are also accountable for opening or closing tasks, coaching team members, and tracking shift performance to keep operations running smoothly.
Five Guys offers flexible scheduling, particularly after training, allowing shift managers to balance work with personal commitments. Full-time hours are available, but the company supports shift adjustments to fit different lifestyles, reflecting Atlanta's dynamic labor market and employee preferences.
While formal degrees aren't always required, certifications in food safety, hospitality management, or leadership training can enhance employability. Local emphasis on health standards means credentials like ServSafe are valued, demonstrating commitment to quality and regulatory compliance.