NexlintoShift Manager
Company : Five Guys
Location : Bolingbrook, IL, 60490
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Bolingbrook's growing food service sector increases demand for shift managers, especially in popular burger outlets such as Five Guys. Candidates often face moderate competition, with strong leadership and customer service skills giving applicants an edge in securing roles within this vibrant local market.
While formal certifications aren't mandatory for shift managers in Bolingbrook, possessing food safety or hospitality management credentials can enhance your profile. Employers like Five Guys appreciate candidates who demonstrate knowledge in health regulations and team leadership, which benefits shift operations and compliance.
Shift managers must juggle staffing coordination, quality assurance, and swift problem-solving under pressure. Ensuring smooth workflow, motivating team members, and maintaining customer satisfaction during busy periods are common hurdles requiring adaptability and decisive action.
Effective shift managers delegate tasks to maintain operational flow while actively engaging with guests to uphold service standards. They monitor food prep, troubleshoot issues promptly, and foster a positive atmosphere, ensuring both backend efficiency and front-of-house excellence.
Starting as a shift manager at Five Guys opens pathways to roles such as assistant manager, store manager, or regional leadership positions. The company emphasizes skill development and promotes from within, supporting ambitious leaders aiming to climb the hospitality management ladder.
At Five Guys, shift managers embody the brand's commitment to quality and teamwork by driving staff engagement and maintaining high food standards. Their role is pivotal in fostering a positive workplace, reflecting the energetic, customer-focused identity Five Guys champions.
Five Guys provides shift managers with a starting wage of $19/hour plus shared tips and bonuses, free meals during shifts, and access to medical and retirement benefits. Flexible scheduling and a secret shopper bonus program make the job rewarding beyond typical restaurant roles.
Shift managers in Bolingbrook typically earn between $18 to $22 per hour, depending on experience and company size. Five Guys offers a competitive starting wage of $19/hour, supplemented by tips and bonuses, positioning it well within the local market standards for fast-casual leadership roles.
Many believe shift managers only oversee staff, but their role extends to handling customer feedback, ensuring safety, and managing inventory. In burger franchises, they also play a crucial part in training, quality control, and keeping the operations aligned with brand standards.
Five Guys offers flexible scheduling and full-time hours post-training, allowing shift managers to tailor shifts around personal commitments. This flexibility helps maintain a healthy work-life balance, especially valuable in the dynamic fast-food industry where shift patterns can vary.