NexlintoShift Lead
Company : Five Guys
Location : Lake Station, IN, 46405
Job Type : Full Time / Part Time
Date Posted : 10 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
Lake Station's restaurant scene is growing steadily, increasing demand for shift leads who can manage busy shifts effectively. Candidates with prior leadership experience in fast-paced environments like Five Guys often find multiple opportunities, but strong communication and team motivation skills remain key to standing out locally.
While formal certifications aren’t mandatory, food safety and hygiene training are highly valued in Lake Station's eateries. Local employers appreciate candidates who bring ServSafe certification or equivalent knowledge, boosting confidence in maintaining health standards during shifts at places like Five Guys.
Mastering multitasking under pressure, effective team coaching, and quick problem resolution are crucial. A shift lead must juggle crew assignments, ensure food quality, and maintain store readiness, all while keeping morale high and operations smooth in a high-energy environment.
Serving as a shift lead builds hands-on leadership experience, from supervising teams to managing operational metrics. This role develops skills in decision-making, communication, and accountability, providing a solid foundation for advancement into assistant manager or general manager positions.
Unlike general crew members, shift leads oversee the entire shift’s workflow. They coordinate team schedules, enforce quality standards, handle guest concerns, and ensure compliance with safety protocols, making them pivotal in sustaining operational excellence during their shifts.
Five Guys emphasizes a team-oriented culture with real-time feedback and mentorship, fostering growth. Its shift leads benefit from competitive hourly pay plus tips, secret shopper bonuses, and free meals, creating a supportive environment unique to this brand and location.
Five Guys’ Lake Station location offers a lively, community-driven atmosphere where shift leads actively shape guest experiences. Challenges include maintaining high food quality standards during rush hours, but perks like comprehensive benefits and a fun team culture make it rewarding.
Shift leads at Five Guys in Lake Station typically start around $19 per hour, with additional earnings from tips and bonuses. This competitive pay reflects local market rates and rewards leadership responsibilities within the restaurant’s fast-paced environment.