Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Conyers, GA, has a steady demand for shift managers in fast-food chains like Five Guys, with moderate competition due to several local restaurants hiring. Candidates with leadership experience and flexible availability tend to stand out in this market.
While formal certifications aren't mandatory, food safety and hospitality management certificates can enhance your profile in Conyers’ restaurant sector. They demonstrate your commitment to quality and compliance, which local employers highly value.
Shift managers coordinate crew assignments, ensure food safety, lead customer service efforts, and oversee store openings or closings. They also motivate the team and troubleshoot any immediate operational issues to keep service running smoothly.
Strong communication, quick decision-making, and the ability to inspire team members make a shift leader effective. Adaptability under pressure and a hands-on approach during peak hours also set top performers apart.
Experienced shift managers often advance to assistant manager or store manager roles within the restaurant industry. Many leverage their leadership skills to transition into broader operational or regional management positions.
Five Guys emphasizes a positive, energetic work culture with perks like shared tips and secret shopper bonuses. The company also offers clear career progression and flexible scheduling, distinguishing it from many competitors.
At Five Guys, shift managers must maintain strict food quality and safety standards while fostering a friendly team environment. The role also involves active coaching and performance monitoring tailored to the brand’s customer service focus.
Shift managers in Conyers typically earn around $19.00 per hour at Five Guys, plus shared tips and bonus opportunities. This compensation aligns with local market rates for similar fast-food managerial roles and includes potential benefits.
Yes, many employers including Five Guys offer full-time shift manager roles with flexible scheduling options post-training. This flexibility helps accommodate diverse candidate needs while ensuring robust shift coverage.
Five Guys shift managers address guest concerns promptly and professionally, aiming to resolve issues on the spot. This approach helps maintain high customer satisfaction and supports the brand’s reputation for quality service.