Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Sachse offers a more community-oriented work environment with potentially less competition than major Texas metro areas. While pay scales may slightly differ, the role still demands strong leadership and hands-on automotive skills, making it an appealing spot for those wanting growth without the hustle of bigger cities.
While formal certifications aren’t always mandatory, having credentials like ASE (Automotive Service Excellence) can boost your credibility in Sachse’s competitive automotive market. Local employers appreciate candidates who combine leadership with technical know-how, especially in fast-paced oil change centers.
Strong team leadership, customer service excellence, and basic automotive maintenance are essential. Managing workflow during peak hours and ensuring safety compliance also set successful assistant managers apart, blending operational oversight with hands-on vehicle servicing.
Absolutely, this position serves as a strong stepping stone. By mastering shop operations, mentoring staff, and demonstrating leadership, you can fast-track into shop manager or regional supervisory roles within automotive service chains.
Days usually blend supervising service bays, assisting with vehicle oil changes, handling customer payments, and training new employees. You'll also manage inventory and ensure the shop meets safety and quality standards, especially during busy schedules.
Driven Brands provides paid training and promotes internal advancement. Assistant managers gain hands-on leadership experience, technical skills, and access to benefits like bonuses and 401(k) matches, encouraging both personal and professional development.
Beyond competitive pay, Driven Brands includes perks such as free oil changes for employees and paid time off. Their performance-driven culture in Sachse fosters growth opportunities that can be more accessible than in smaller independent shops.
The average hourly wage ranges from $15 to $20, with bonus potentials depending on shop performance. Sachse’s oil change assistant managers benefit from competitive pay reflecting the region’s cost of living and the role’s blend of leadership and technical duties.