NexlintoShift Lead
Company : Five Guys
Location : Dallas, TX, 75201
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Top searches
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Dallas, TX
Popular Searches for Shift Lead
Frequently Asked Questions
At Five Guys in Dallas, the Shift Lead actively manages crew assignments and ensures smooth service flow, directly impacting food quality and customer satisfaction. This position demands hands-on leadership to maintain high operational standards during shifts in a fast-paced environment.
A Shift Lead steps beyond routine tasks by mentoring crew, overseeing food safety protocols, and handling guest concerns promptly. Unlike regular team members, they set performance pace and uphold cleanliness, embodying the store’s values while steering shift success.
Key skills include excellent communication, leadership under pressure, and a proactive attitude. Candidates should be adept at motivating diverse teams, ensuring customer service excellence, and adapting quickly to shifting priorities common in dynamic restaurant environments.
Shift Leads in Dallas typically start around $19.00 per hour at Five Guys, complemented by tips and bonuses like secret shopper rewards. This pay aligns well with local hospitality standards, reflecting the role’s leadership demands and growth opportunities.
Dallas has a robust hospitality sector, generating consistent openings for Shift Leads. While competition exists, candidates with leadership experience and a positive attitude often find favorable hiring prospects, especially in popular chains like Five Guys.
Shift Leads in Dallas must navigate diverse customer expectations and high foot traffic, balancing speed with quality. Handling peak-hour rushes while maintaining food safety and team morale requires strong multitasking and conflict resolution skills tailored to this bustling metropolitan area.
Five Guys offers mentorship, real-time feedback, and structured performance reviews, enabling Shift Leads to build managerial skills. The company’s growth-focused culture promotes internal mobility, making it a strategic stepping stone for leadership roles within the restaurant industry.
At Five Guys, Shift Leads benefit from a team-oriented atmosphere with perks like free meals and shared bonuses. The company emphasizes hands-on leadership and personal accountability, fostering a culture where energy and enthusiasm directly contribute to shift and store success.
While formal certifications aren't always mandatory, having food safety or leadership training can boost candidacy. Dallas employers value practical experience and communication skills, but recognized credentials can provide an edge given the city’s competitive food service market.
Shift Leads often progress into assistant manager or store manager roles, leveraging operational knowledge and team leadership skills developed on shift. Five Guys’ internal promotion system encourages upward mobility, especially for those committed to excellence and continuous learning.