General Manager
Department: Operations
Reports To: Franchise Owner / Regional Manager
Company Overview:
Crunch is a No Judgment Gym that fuses fitness with entertainment to make serious exercise fun. Our 'No Judgments' philosophy welcomes a diverse group of professionals who are passionate about changing lives through health and wellness.
Why Join Crunch?
Benefits & Perks:
- Access to state-of-the-art training areas and premier fitness equipment
- Competitive compensation and bonus structure
- Complimentary CPR/AED re-certifications
- Health, dental, vision, disability, and life insurance
- Vacation, holidays, and time-off benefits
- Free Crunch gym membership
- Employee discounts on services and merchandise
Key Responsibilities:
Administration & Organization:
- Understand and enforce standard operating procedures and policies
- Communicate company policies to staff
- Promote teamwork and productivity
- Recruit and hire high-quality talent
- Demonstrate leadership in decision-making
Sales & Revenue Management:
- Motivate and manage the sales team
- Achieve membership and revenue goals
- Drive lead generation through team initiatives
- Ensure proper use of tracking forms and lead management systems
- Oversee marketing promotions and campaign execution
- Support community outreach and business partnerships
- Conduct regular sales meetings and performance reviews
Personal Training Revenue Management:
- Meet PT revenue and session goals
- Integrate PT packages into sales processes
- Promote orientation sessions and program upsells
Operations Management:
- Oversee departments: Fitness, Sales, Marketing, Accounting, IT
- Resolve member concerns professionally and promptly
- Maintain club standards for cleanliness, safety, and maintenance
- Approve and process payroll
- Foster a professional, welcoming member experience
Financial Management:
- Manage budgets and income statements
- Control expenses and purchasing
- Execute corrective actions when goals aren’t met
Leadership & Motivation:
- Set the tone as a role model for staff
- Host weekly team and individual meetings
- Maintain a positive, motivating, and feedback-driven culture
Accountabilities:
- Achieve sales and financial targets
- Control payroll and administrative costs
- Maintain operational standards and safety protocols
- Track and report club performance metrics
- Stay informed on industry competitors
Measurement Standards:
- Financial goals met or exceeded
- High cleanliness and service standards
- Effective leadership and team development
- Member retention and satisfaction
- Timely task completion
- Adherence to Crunch policies
Qualifications:
Education:
- 4-year college degree preferred
Experience:
- 4+ years of gym/club management preferred
Skills:
- Exceptional verbal and written communication
- Strong leadership and team-building skills
- Organized, proactive, and goal-oriented
- Excellent customer service and administrative abilities
- Tech-savvy with proficiency in Microsoft Word and Excel
Equal Opportunity Employer:
Crunch is proud to be an Equal Opportunity Employer. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, veteran status, sexual orientation, gender identity, or any legally protected status.
Recent Jobs
Top searches
Employment opportunities at Crunch Fitness
Jobseekers are also searching for
Searches you may like
Trending searches in Warminster, PA
Popular Searches for General Manager
Frequently Asked Questions
A Crunch Fitness General Manager in Warminster expertly juggles club operations, member satisfaction, and staff motivation. They lead sales initiatives, oversee fitness and marketing departments, and foster a supportive culture that drives both revenue and employee engagement, ensuring smooth day-to-day management.
In Warminster's fitness scene, a General Manager thrives with strong communication, decisiveness, and team-building skills. The ability to inspire staff, manage diverse departments, and maintain high service standards sets successful candidates apart in competitive wellness markets.
Crunch Fitness General Managers can advance to regional managerial roles or corporate leadership by demonstrating consistent sales growth, operational excellence, and exceptional team development. Performance in managing multiple departments often opens doors to broader responsibilities within the fitness franchise network.
Warminster's community-oriented market demands a General Manager who tailors member experiences while competing with nearby fitness centers. Seasonal membership fluctuations and local economic factors require adaptive marketing strategies and strong community outreach to maintain steady club performance.
While a four-year degree is preferred, Crunch Fitness values certifications like CPR/AED re-certifications, which they provide complimentary. Familiarity with fitness industry standards and local safety regulations enhances a General Manager's effectiveness in Warminster's wellness environment.
General Managers at Crunch Fitness in Warminster can expect an annual salary ranging from $65,000 to $85,000, depending on experience and performance. Competitive pay is often supplemented by bonuses tied to membership growth and operational targets, reflecting local market standards.
Crunch Fitness fosters a 'no judgments' environment, encouraging General Managers to prioritize inclusivity and fun in exercise. This culture shapes their role to focus on creating welcoming spaces, motivating staff, and driving innovative fitness experiences that resonate with diverse members.
General Managers spearhead local partnerships and outreach programs, organizing events that connect the gym with Warminster residents. These efforts boost brand visibility, encourage membership growth, and reinforce Crunch Fitness’s commitment to health and wellness within the community.
Proficiency in Microsoft Word and Excel is crucial for handling budgets, payroll, and performance reports. Additionally, familiarity with lead management systems and marketing tools helps General Managers optimize sales tracking and campaign effectiveness across departments.