NexlintoShift Lead
Company : Five Guys
Location : Riverside, IL, 60546
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
Recent Jobs
Employment opportunities at Five Guys
Jobseekers are also searching for
Searches you may like
Trending searches in Riverside, IL
Popular Searches for Shift Lead
Frequently Asked Questions
Five Guys’ Shift Lead in Riverside emphasizes hands-on team coaching and operational oversight, blending high food quality standards with customer satisfaction. Unlike some managerial roles, it offers weekly secret shopper bonuses and a clear path for career growth within a supportive, team-focused environment.
Shift Leads at Five Guys actively manage crew assignments, maintain cleanliness, handle guest concerns, and ensure food safety compliance. Their leadership sets the operational tempo, promoting productivity and a positive team culture to enhance both employee experience and customer satisfaction.
Key skills include effective communication, team motivation, multitasking under pressure, and a solid grasp of food safety protocols. Experience in fast-paced environments and a proactive attitude toward learning and accountability are also crucial for succeeding as a Shift Lead.
Riverside’s competitive dining market requires Shift Leads to balance high standards with quick service. Local customer expectations and seasonal foot traffic fluctuations mean strong adaptability and leadership presence are essential to maintain smooth operations and guest satisfaction.
Starting pay for Five Guys Shift Leads in Riverside begins at $19.00 per hour, supplemented by tips and performance-based bonuses such as secret shopper rewards, making the overall compensation competitive within the local quick-service restaurant industry.
Shift Lead roles in Riverside attract many applicants due to the area's strong food service sector. Five Guys is known for valuing leadership potential and offering growth opportunities, making it an appealing choice for candidates seeking advancement in a vibrant local job market.
Five Guys provides structured mentorship and performance reviews that pave the way for Shift Leads to transition into higher management roles. Demonstrating leadership, operational excellence, and team development skills can accelerate promotion within the company’s expanding network.
The company fosters a team-oriented culture by encouraging real-time feedback, offering free meals during shifts, and promoting peer collaboration. This environment helps Shift Leads cultivate motivation and positivity among crew members, which directly impacts service quality.
While formal certifications aren’t strictly required, experience with food safety standards and prior leadership in fast-paced food service settings significantly improve candidacy. Local health regulations also encourage familiarity with sanitation protocols common in Illinois eateries.
Five Guys combines competitive pay with bonus incentives and a transparent promotion path, emphasizing mentorship and team engagement. Their focus on quality food and customer service creates a dynamic workplace where Shift Leads can develop managerial skills in a supportive atmosphere.