NexlintoShift Manager
Company : Five Guys
Location : Whiting, IN, 46394
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Handling team coordination during peak hours at Five Guys in Whiting requires quick decision-making and calm leadership. A shift manager must balance workload, motivate crew members, and maintain service quality under pressure to keep operations smooth and customers satisfied.
Effective communication, adaptability, and the ability to lead by example are crucial in burger joint shift management. Demonstrating reliability and encouraging team development help create a positive workplace culture that drives both employee engagement and customer satisfaction.
A shift leader oversees staff allocation, ensures compliance with food safety standards, manages customer interactions, and monitors overall shift performance. They also coach team members and often handle opening or closing tasks to maintain operational consistency.
While formal certifications aren't always mandatory, food safety training like ServSafe is highly valued in Whiting's restaurant scene. Additionally, prior leadership experience in retail or dining enhances a candidate's suitability for shift manager roles locally.
Whiting’s proximity to larger metropolitan areas creates a moderately competitive market for shift managers, with employers seeking candidates who combine leadership skills and hands-on experience. Networking and demonstrating reliability can enhance job prospects here.
Shift managers at Five Guys in Whiting typically start around $19.00 per hour, complemented by shared tips and performance bonuses. This compensation reflects competitive wages in Indiana’s fast food management sector and includes potential benefits after eligibility.
Yes, Five Guys supports shift managers through clear career advancement paths, including training programs and mentorship. This structure encourages skill enhancement and progression into higher managerial roles within the company’s expanding franchise system.
Five Guys emphasizes a team-oriented culture with incentives like secret shopper bonuses and free shift meals, which may differ from other chains. Additionally, the focus on quality and guest experience here shapes the shift manager’s daily priorities uniquely.
Adapting to varied team dynamics and location-specific procedures can be demanding when covering multiple shifts nearby. However, this flexibility helps develop versatile leadership skills and a deeper understanding of operational nuances across stores.
Five Guys offers flexible scheduling options post-training, accommodating personal commitments while providing full-time hours. This approach is designed to help shift managers maintain balance between work responsibilities and life outside the restaurant.