NexlintoShift Manager
Company : Five Guys
Location : Floral Park, NY, 11005
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Shift managers at Five Guys in Floral Park play a critical role in boosting team spirit by leading through example, providing timely feedback, and maintaining a positive environment. Their leadership style directly impacts crew motivation, which is vital during peak times to ensure smooth operations and excellent customer experiences.
Effective shift managers demonstrate strong communication, decisiveness, and the ability to multitask under pressure. Passion for quality service and a proactive approach to problem-solving also distinguish successful leaders in burger restaurant settings, enhancing both team efficiency and guest satisfaction.
A shift manager’s daily duties include coordinating crew assignments, monitoring food safety, coaching employees, handling customer concerns, and managing opening or closing procedures. Balancing operational oversight with team support ensures high standards and seamless service throughout the shift.
Local employers often favor candidates with 1-2 years of leadership experience in food service or retail. Strong interpersonal skills and familiarity with safety protocols are highly valued, reflecting the region’s emphasis on quality and efficient team management in busy restaurant environments.
Floral Park has moderate demand for shift managers, with competition influenced by the dense concentration of eateries in the greater NYC metro. Candidates with proven supervisory skills and flexibility often find more opportunities and quicker placements due to the area's vibrant hospitality sector.
Five Guys offers a distinctive culture focused on team energy, quality standards, and shared tips, which can differ from Burger King's corporate environment. The role emphasizes hands-on leadership and career growth within a brand renowned for fresh, made-to-order burgers.
Five Guys invests in shift managers by providing clear advancement pathways, ongoing training, and performance bonuses. This supportive framework encourages skill enhancement and internal promotion, making it a strong fit for ambitious leaders seeking long-term growth in the restaurant industry.
Shift managers at Five Guys in Floral Park typically start around $19.00 per hour, complemented by shared tips and bonus incentives. This compensation aligns competitively with local standards for restaurant supervisory roles, reflecting both the cost of living and industry benchmarks in the area.
Night shift managers often handle smaller teams and focus more on closing duties, inventory, and security, compared to first or second shifts that emphasize peak service and opening procedures. Adaptability and independent decision-making are especially crucial during late hours.
Applicants should consider the flexibility offered by shifts, including potential for full-time hours post-training. Floral Park’s transit options and local traffic conditions can affect commute times, so planning around shift schedules is key to maintaining a healthy work-life balance.