NexlintoShift Lead
Company : Five Guys
Location : North Richland Hills, TX, 76180
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
North Richland Hills has a steady demand for shift leads, especially in fast casual dining like Five Guys. Competition can be moderate, with candidates often needing proven leadership in food service. Networking locally and demonstrating team management experience can significantly improve your chances.
Commuting within North Richland Hills is usually manageable due to its suburban layout. Shift leads often find shorter travel times improve work-life balance, essential for managing early or late shifts. Considering proximity to Five Guys locations here can enhance punctuality and reduce daily stress.
Effective communication and conflict resolution top the list for shift leads. You should also excel at motivating diverse teams in fast-paced settings, managing operational flow, and maintaining quality standards under pressure. These skills ensure smooth shifts and a positive environment.
Starting as a shift lead typically opens doors to assistant manager or store manager roles. Demonstrating initiative, mastering scheduling, and driving team performance signal readiness for promotions. Long-term, this path can lead to district or regional management.
Shift leads balance hands-on operational duties with frontline team coaching. Unlike general supervisors, they directly shape shift dynamics, oversee immediate customer experiences, and handle real-time challenges, blending leadership with active participation.
Five Guys empowers shift leads to drive team morale and uphold high food and service standards. Leaders receive mentorship and real-time feedback, fostering a collaborative atmosphere where shift leads contribute meaningfully to store performance and guest satisfaction.
Beyond a competitive $19/hour base pay, Five Guys supplies weekly secret shopper bonuses shared among the shift, free meals during shifts, and comprehensive benefits. This blend of tangible and morale-boosting rewards fosters loyalty and high energy at work.
Starting at $19 per hour, shift leads often augment their income with tips and secret shopper bonuses. Combined, total earnings can surpass typical hourly wages for similar roles in the area, reflecting Five Guys’ commitment to rewarding frontline leadership.
While formal certifications aren't mandatory, previous leadership in food service or fast-paced environments is highly valued. Experience with food safety and team supervision aligns well with Texas industry expectations, enhancing a candidate's suitability.
Five Guys frequently promotes from within, valuing employees who demonstrate commitment and leadership potential. However, competitive external candidates with relevant experience also have strong opportunities, given the company’s growth focus in the region.