NexlintoShift Manager
Company : Five Guys
Location : Cumming, GA, 30040
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys emphasizes hands-on leadership with a focus on team energy and guest satisfaction, offering perks like shared tips and bonus programs. In Cumming, GA, this role blends a fast-paced environment with strong community ties, making it distinct from other burger chain managerial positions.
Strong communication, dependability, and the ability to motivate a diverse crew under pressure are vital. Given Five Guys’ customer-first culture in Cumming, GA, leading by example while managing quality and safety standards sets successful Shift Managers apart.
Yes, Five Guys offers clear growth trajectories, often promoting effective Shift Managers to store management roles or regional positions. In Cumming, employees benefit from a supportive environment that fosters skill development and leadership progression.
Cumming's growing food service industry means moderate competition for shift manager roles. Five Guys stands out by offering attractive wages and bonuses, which can draw experienced candidates, but steady demand ensures opportunities for motivated applicants.
Cumming’s community-oriented work culture supports flexible scheduling, especially at Five Guys. The company accommodates various shift preferences, including full-time hours after training, aligning with local workforce expectations and lifestyle needs.
Starting pay is $19.00 per hour at Five Guys in Cumming, GA, with additional income from shared tips and bonus programs. This combination typically results in competitive earnings compared to other restaurant shift manager roles in the region.
Shift Managers at Five Guys actively supervise food prep and safety protocols, conduct regular team coaching, and address guest feedback promptly. This hands-on approach ensures operational excellence and customer satisfaction every shift.
Night and second shifts often require managing reduced staffing and heightened safety vigilance. In Cumming, balancing team energy and maintaining service speed during these hours is essential, demanding adaptable leadership from Shift Managers.
Besides competitive wages, Five Guys offers free meals during shifts and access to medical, dental, and 401(k) benefits. These perks contribute to a positive work environment and help retain motivated Shift Managers locally.
Five Guys may utilize platforms like ShiftSmart or ShiftKey to streamline shift picking and staffing. This tech integration helps Shift Managers efficiently manage schedules and maintain full shift coverage, optimizing operational flow in Cumming’s busy locations.