Join the Team Behind America’s #1 Burger!
At Five Guys Burgers and Fries, we're not just about great food — we're about great people. We're interviewing Crew Members who are ready to bring energy, enthusiasm, and teamwork to one of the fastest-growing and most-loved restaurant brands in America.
Voted the #1 burger in America by Zagat, Five Guys is known for its fresh ingredients, fanatical food safety, and exceptional customer service — all delivered in a fun, fast-paced, high-energy environment filled with classic rock and roll.
What You’ll Do as a Crew Member:
- Deliver outstanding customer service and create a welcoming dining experience.
- Work all stations: register, grill, fry, food prep, and clean-up — we cross-train so you're ready for anything.
- Prepare and assemble food orders with care and accuracy using fresh, high-quality ingredients (we don’t even have freezers!).
- Maintain a clean and safe work environment by following food safety protocols.
- Be a team player in a loud, open-kitchen environment — great communication is key!
- Contribute to our Secret Shopper Bonus Program, where every team member has the chance to earn cash bonuses based on performance.
- Bring energy, positivity, and a love for burgers and classic rock (yes, singing along is encouraged!).
What We Offer for Crew Member:
- Flexible scheduling to fit your life
- A fun and dynamic work culture where team communication is essential
- Career growth opportunities with on-the-job training
- Competitive base pay with frequent bonus opportunities
- Free meals during your shifts
- Comprehensive benefits including 401(k), medical, dental, and vision (based on eligibility)
- A chance to earn, learn, and grow your career with one of the top names in the quick-service restaurant industry
What We’re Looking For:
- Previous experience in food service or customer-facing roles is a plus, but not required
- Excellent communication skills and a team-oriented attitude
- Ability to thrive in a fast-paced, high-energy kitchen
- Commitment to cleanliness, food safety, and guest satisfaction
- Basic math and cash handling skills
- Availability to work evenings, weekends, and holidays
- Passion for fresh food and a love for the Five Guys experience
Ready to be part of something special? Apply now and bring your passion for food, service, and teamwork to Five Guys!
Crew Member, Fast Food, Restaurant Jobs, Quick-Service Restaurant, Food Service, Customer Service, Teamwork, Food Safety, Fresh Ingredients, Kitchen Staff, Cashier, Prep Cook, Line Cook, Entry-Level, Classic Rock, Bonus Program, Flexible Hours, Five Guys Jobs.
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Frequently Asked Questions
Five Guys Louisville offers a unique vibe with classic rock tunes and a focus on fresh ingredients without freezers. Crew Members experience a fast-paced, communicative kitchen culture where teamwork and customer service are paramount, setting it apart from typical quick-service restaurant roles.
Starting as a Crew Member at Five Guys opens doors to growth through hands-on training and performance bonuses. Team members often move up to supervisory roles, benefiting from a supportive environment that emphasizes skill development and internal promotion within the restaurant industry.
Strong communication, basic math for cash handling, ability to multitask in a busy environment, and a positive team-oriented attitude are highly valued. Experience in food safety and customer interaction enhances candidacy but is not always mandatory for entry-level positions.
Louisville’s hospitality sector shows steady demand for crew roles, especially with expanding brands like Five Guys. Employers often look for flexible availability due to peak dining hours and weekends, reflecting local consumer habits and restaurant traffic patterns.
While Louisville has a vibrant restaurant scene, competition remains moderate due to a steady influx of opportunities. Applicants benefit from emphasizing customer service skills and flexibility to stand out among candidates eager to join fast-growing chains like Five Guys.
Besides competitive base pay, crew members enjoy flexible scheduling, free meals during shifts, and eligibility for performance bonuses. The company also offers benefits like medical and 401(k) plans, supporting both work-life balance and long-term security.
Five Guys Crew Members rotate through all stations including grill, fries, and register, requiring versatility. The emphasis on fresh ingredients and food safety without freezers adds an extra layer of care and precision uncommon in many fast food kitchens.
The open kitchen layout promotes constant communication among crew members. This dynamic setting demands energy and collaboration to maintain service speed and quality, fostering a culture where positive attitudes and mutual support drive success.
Louisville’s love for vibrant, music-filled atmospheres is reflected in Five Guys’ classic rock soundtrack and energetic work environment. This local flavor enhances the dining experience and shapes how crew members engage with customers and each other daily.
Crew Members in Louisville typically earn between $11 and $14 per hour, depending on experience and shift timing, with additional bonus opportunities tied to customer service performance, making the total compensation competitive within the quick-service industry.