NexlintoShift Manager
Company : Five Guys
Location : Essex Fells, NJ, 07021
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Essex Fells has a moderate demand for shift managers, especially in fast-food and retail sectors. Local businesses like Five Guys compete for skilled leaders who can manage busy shifts efficiently. Understanding this competition can help you tailor your application and improve your chances of landing a shift supervisor role nearby.
While formal certifications aren't always mandatory, many employers in Essex Fells value candidates with food safety certifications or prior leadership experience in hospitality. Some local establishments provide on-the-job training, but having recognized credentials can give you an edge in securing a shift manager position.
A successful Shift Manager thrives under pressure, exhibits strong communication skills, and leads by example to motivate team members. They balance operational oversight with empathy, ensuring both efficient service and positive workplace morale, which is crucial in dynamic settings like busy burger restaurants.
Common hurdles include juggling staffing levels to match customer flow, maintaining stringent food safety standards, and swiftly resolving guest concerns. Managing team dynamics while keeping service quality high requires adaptability and quick problem-solving throughout each shift.
Five Guys offers structured advancement pathways where shift managers gain leadership experience, operational knowledge, and performance-based bonuses. Excelling here can open doors to higher management roles, especially with the company’s focus on growth and internal promotions.
Five Guys emphasizes a team-centric culture with perks like shared tips and secret shopper bonuses that reward customer service excellence. Managers are empowered to lead shifts with autonomy while focusing on quality and safety, setting it apart from typical fast-food supervisory roles.
Yes, flexible scheduling is available post-training, allowing shift managers to balance personal commitments with full-time hours. This flexibility supports a positive workplace culture and helps managers maintain energy and focus during demanding shifts.
Starting pay is $19.00 per hour, supplemented by shared tips and performance bonuses. This competitive compensation reflects the leadership responsibilities and customer service standards expected from shift managers in this region.
Earlier shifts often focus on opening duties and prep, while night managers handle closing tasks and overnight operations. Each shift demands adaptable leadership to manage unique challenges such as peak customer times or reduced staffing.
Critical abilities include multitasking, clear communication, conflict resolution, and a deep understanding of food safety. These skills enable shift leaders to maintain smooth operations and foster a motivated, cohesive team.