NexlintoGeneral Manager
Company : Five Guys
Location : Burbank, IL, 60459
Job Type : Full Time / Part Time
Date Posted : 3 February 2026
General Manager
Company: Five Guys Burgers and Fries
Company Overview:
Five Guys Burgers and Fries is one of America's most successful and beloved hamburger concepts — ranked the #1 burger in the U.S. by Zagat. While our food gets the headlines, it's our people-first culture that makes the real difference. At Five Guys, both crew members and managers are cross-trained to work every position in the restaurant, creating a high-energy, collaborative, and fun work environment.
With an open kitchen layout, we bring the guest experience right into the action — it's loud, fast, and filled with team communication.
What It Takes to Be a Five Guys General Manager:
- People & Leadership Skills: Can you inspire and motivate others? This is the #1 trait we seek. Great leadership creates great teams.
- High Energy & Stamina: Our kitchens are fast-paced and physically active environments. Being on your feet and staying energized is a must.
- Adaptability: You'll manage a rotating crew and shift roles constantly throughout the day.
- Communication: Real-time, vocal collaboration is essential — we rely on strong team communication to keep things moving.
- Love of Food & Music: We make amazing burgers to the sounds of classic rock. A good vibe is part of our culture — and yes, singing along is encouraged!
- Team Mindset: Our best managers always put the team first and lead with humility.
Responsibilities:
- Oversee financial performance, including inventory control and cost management.
- Lead crew assignments, coaching, and performance during all shifts.
- Foster outstanding customer experiences through proactive service and problem-solving.
- Own the full shift operations, ensuring everything runs smoothly from open to close.
- Work a combination of both opening and closing shifts:
- Morning: 8:00 AM – 4:00 PM
- Afternoon/Evening: 3:00 PM – 11:00 PM
Qualifications:
- Minimum 18 years of age
- High school diploma required; some college or continuing education is a plus
- 1–2 years of leadership experience, ideally in a restaurant or customer-facing business
- Previous experience in food service strongly preferred
- ServeSafe Certification is a plus
- Strong, reliable professional references — from both supervisors and former direct reports
Perks & Benefits:
- Competitive base pay
- Quarterly bonus program based on restaurant performance
- Career advancement opportunities with a rapidly growing brand
- Dynamic and supportive team culture
- Ongoing training and leadership development
Ready to Lead the Team?
At Five Guys, you'll find a role where passion, leadership, and hustle come together in a fast-paced, rewarding environment. Bring your energy, grow with us, and help us deliver legendary burgers — every single day.
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Frequently Asked Questions
At Five Guys in Burbank, IL, the General Manager drives seamless shift operations, ensuring inventory control, team coordination, and exceptional customer service. This hands-on leadership fosters a vibrant, fast-paced environment essential for maintaining the brand's high standards and energetic culture.
Holding a General Manager role in Burbank offers a strong foundation for growth, especially within popular chains like Five Guys. The position develops leadership, financial oversight, and operational expertise, opening doors to regional management or broader hospitality leadership opportunities.
Effective General Managers excel through inspiring teams, clear communication, and adaptability under pressure. Especially in fast-food, they balance high energy with strategic decision-making to maintain smooth service and a positive workplace vibe, which directly impacts customer satisfaction and staff retention.
Burbank's market demands General Managers who can handle diverse, rotating teams while maintaining consistent service quality. Local customer preferences combined with a competitive labor market require flexibility and proactive leadership to keep operations efficient and staff motivated.
Five Guys attracts driven candidates in Burbank, making the General Manager role highly sought after. Strong leadership experience paired with food service knowledge boosts your chances, as the brand values managers who enhance team dynamics and uphold their renowned customer experience.
While not mandatory, ServSafe certification and leadership development courses greatly enhance a candidate's profile for Five Guys in Burbank. These credentials demonstrate commitment to food safety and effective team management, aligning well with the company's operational standards.
General Managers at Five Guys in Burbank typically earn between $50,000 and $65,000 annually, depending on experience and restaurant performance. Additionally, quarterly bonuses tied to store success can significantly boost overall compensation, reflecting leadership impact.
Five Guys provides General Managers with competitive base pay plus quarterly bonuses linked to restaurant performance. The company fosters a dynamic, supportive culture with ongoing leadership training, creating a positive environment rare in fast-food management roles.
At Five Guys, the General Manager role extends beyond operations to cultivating a fun, energetic atmosphere with music and team collaboration. This culture demands leaders who prioritize humility and team-first attitudes, making work enjoyable while driving excellent service.
Yes, General Managers ensure smooth transitions between shifts in Burbank by managing inventory controls, crew assignments, and customer service from 8 AM to 11 PM. Balancing morning and evening demands requires agility and strong communication to uphold Five Guys’ standards.