Job Description
An Oil Change Team Member plays a key role in delivering fast, friendly, and professional automotive maintenance services. This position is ideal for individuals who enjoy working with vehicles, providing excellent customer service, and being part of a high-energy team. As an Oil Change Team Member, you will assist with essential preventative maintenance services that keep vehicles running safely and efficiently. No prior automotive experience is required — comprehensive training is provided to help you become a skilled lube technician.
The Oil Change Team Member works in a customer-focused, team-oriented environment where efficiency and service quality matter. You will perform oil changes, fluid checks, and light vehicle maintenance while ensuring customers remain comfortable in their vehicles during service. A successful Oil Change Team Member is positive, dependable, and eager to learn hands-on automotive skills. This role offers strong growth potential, with many leadership positions filled through internal promotions.
Key Responsibilities:
As an Oil Change Team Member, your daily duties include:
Draining and replacing motor oil and oil filters
Checking and topping off essential vehicle fluids
Inspecting and replacing air filters and wiper blades
Adjusting tire pressure and performing visual safety checks
Performing coolant exchanges and other light maintenance services
Maintaining a clean, organized, and safe work environment
Restocking service bays and monitoring inventory levels
Providing friendly, professional customer service at all times
What You'll Love About the Role:
Paid training and skill development
Opportunities for rapid advancement
Competitive base pay plus commission opportunities
Same-day pay access through approved programs
Free oil changes as an employee benefit
Paid time off and health, vision, and dental insurance for eligible team members
Flexible scheduling options
Requirements & Qualifications:
To succeed as an Oil Change Team Member, candidates must:
Be at least 18 years old (16 in select states)
Be able to lift up to 50 pounds
Be able to move safely in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in varying weather conditions when necessary
Have reliable transportation
Demonstrate a positive attitude and willingness to learn
An Oil Change Team Member role is perfect for motivated individuals seeking hands-on work, skill development, and career growth in automotive service.
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Frequently Asked Questions
In Newport News, VA, an Oil Change Team Member often navigates a blend of coastal weather and busy traffic patterns, which can impact service scheduling and vehicle maintenance needs. Local customer expectations and vehicle types might also influence daily tasks, making adaptability and efficient communication essential in this region.
While formal certifications aren't mandatory for oil change technicians at Driven Brands, certifications like ASE can enhance job prospects locally. In Newport News, employers appreciate candidates with basic automotive knowledge and safety training due to the area's diverse vehicle population and regulatory standards.
Mastering precise fluid checks, quick filter replacements, and tire pressure adjustments is crucial. Beyond mechanical tasks, honing customer interaction skills and safety awareness boosts performance. Being proactive in inventory management and maintaining a tidy workspace also sets top performers apart in automotive maintenance roles.
Starting as an entry-level technician, you can progress to lead technician or service advisor roles. Driven Brands emphasizes internal promotions, so gaining hands-on expertise and demonstrating reliability can open doors to supervisory or management positions, especially within their network of oil change shops.
Oil Change Team Members in Newport News typically earn between $12 and $17 per hour, slightly below the national average due to regional cost of living factors. However, commission opportunities and employee perks like free oil changes can significantly enhance total compensation locally.
Driven Brands offers comprehensive paid training and a fast-paced environment focused on customer care. The chance to earn commissions alongside base pay, flexible scheduling, and benefits like same-day pay access makes this role stand out among oil change careers in Newport News.
Driven Brands prioritizes skill development through hands-on training and clear advancement pathways. Employees benefit from mentorship and leadership opportunities, with many team members moving into higher roles internally, reflecting a culture that values promoting motivated individuals.
Candidates should be ready for tasks like lifting up to 50 pounds, moving safely around service pits, and standing for prolonged periods. The role involves varied weather exposure and physical activity, making stamina and safety-conscious behavior important for daily success.
Many believe prior automotive expertise is essential, but entry-level hiring with paid comprehensive training is standard at Driven Brands. Enthusiasm to learn and a positive attitude often outweigh hands-on experience, debunking myths about needing extensive mechanical backgrounds to start.