NexlintoShift Manager
Company : Five Guys
Location : Cedar Springs, MI, 49319
Job Type : Full Time
Date Posted : 10 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Cedar Springs has a growing hospitality sector, making shift manager roles moderately competitive. Local businesses like Five Guys attract candidates seeking leadership opportunities in fast-paced environments. Networking locally and demonstrating strong team management skills can set you apart in this market.
While formal certifications aren’t mandatory, food safety and workplace safety credentials, such as ServSafe, are highly valued by Cedar Springs employers. These certifications boost your credibility and ensure compliance with local health regulations, increasing your chances of landing a shift manager role.
Effective shift managers combine strong communication, swift decision-making, and motivational skills. At Five Guys, leading by example during busy shifts and fostering a cohesive team environment are crucial for maintaining service quality and safety standards.
A shift manager typically holds broader responsibilities, including staffing decisions, handling guest feedback professionally, and overseeing compliance with safety protocols. Unlike a shift leader, managers also focus on coaching team members and managing shift performance metrics.
Shift managers often progress to roles like assistant manager or general manager, gaining increased operational oversight. Demonstrating consistent leadership and achieving performance goals at Five Guys can open doors to regional management or corporate positions.
Five Guys integrates shift management with hands-on crew development, encouraging managers to allocate time for coaching new employees. This approach ensures smooth operations while fostering team growth and maintaining high service standards.
Yes, Five Guys provides flexible scheduling for shift managers in Cedar Springs, accommodating varying availability. This flexibility supports work-life balance, especially important for those transitioning into leadership or balancing other commitments.
Shift managers at Five Guys in Cedar Springs typically start around $19.00 per hour, with additional income from shared tips and performance bonuses. Benefits such as medical coverage and 401(k) plans may also be available after eligibility requirements are met.
Five Guys emphasizes team energy and guest experience with bonus incentives like secret shopper programs, whereas Burger King may focus more on standardized operational procedures. Shift managers at Five Guys often enjoy more involvement in training and direct guest interaction.
Night shift managers in Cedar Springs often handle reduced staffing and increased safety vigilance while maintaining service speed. Managing team morale and ensuring consistent quality during quieter hours requires adaptability and proactive leadership.