Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
In Allen, TX, this role blends hands-on vehicle maintenance with team leadership, emphasizing fast, safe oil changes and customer satisfaction. Unlike broader automotive managers, it focuses on daily shop floor operations and mentoring technicians, making it ideal for those seeking both technical and supervisory experience in a busy service environment.
Effective communication, team motivation, and adaptability stand out as pivotal. This position requires balancing operational oversight with coaching, ensuring smooth workflows and high service standards. Being proactive in problem-solving and maintaining safety protocols is equally important to foster a productive shop culture.
Many progress toward full Shop Manager positions or broader operations management within automotive service chains. The role offers valuable experience in leadership, customer relations, and technical skills, paving the way for roles involving multi-location oversight or specialized vehicle maintenance management.
Driven Brands provides competitive pay with bonus potential, paid training, and employee perks like free oil changes. Their culture encourages rapid career growth, supported by health benefits and a 401(k) match, distinguishing them in the automotive service hiring landscape around Allen, TX.
Yes, assistant managers must uphold strict safety procedures and ensure every vehicle service meets quality standards. Driven Brands emphasizes delivering exceptional customer experiences, requiring leaders to balance operational efficiency with personalized service in a high-volume environment.
Salaries generally range between $15 to $20 per hour, supplemented by bonus incentives. Given Allen’s competitive automotive market, Driven Brands offers packages aligned with local standards, including benefits like paid time off and healthcare options, making the total compensation attractive for this role.
Allen's growing population and vehicle ownership rates drive steady demand for skilled oil change personnel. Positions like assistant manager are particularly sought after due to their leadership role, with multiple shops seeking candidates capable of managing workflow and enhancing customer retention.
While prior automotive experience isn't mandatory, certifications like ASE Entry-Level or safety training boost candidacy. Local shops highly value candidates familiar with oil change best practices, inventory control, and safety compliance, which can accelerate hiring and career progression in this region.
Daily tasks include overseeing service bays during busy hours, mentoring new technicians, processing customer payments, and maintaining inventory. The role also involves stepping in for the shop manager when needed, coordinating opening and closing procedures, and ensuring the workspace remains organized and safe.
New hires receive paid training focusing on both leadership and technical skills like oil changes and vehicle maintenance. Driven Brands fosters a performance-driven environment, providing coaching and growth pathways that help assistants quickly build expertise and move toward higher management roles.