Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
This role uniquely combines supervising daily operations and mentoring staff with performing essential vehicle maintenance like oil changes and filter replacements. Candidates gain leadership experience while staying technically engaged, fostering both managerial skills and automotive know-how in a fast-paced environment.
Successful applicants typically show reliable teamwork, physical stamina to handle service bay tasks, and safety awareness. Leadership potential and a positive attitude significantly boost chances, especially when paired with an eagerness to learn automotive maintenance and customer service.
Unlike entry-level technicians focused solely on vehicle servicing, this assistant manager role includes overseeing workflow, coaching employees, managing inventory, and stepping in for the shop manager. It’s a hybrid of operational leadership and light mechanical duties.
Beyond competitive pay and bonus potential, employees benefit from paid training, free oil changes, comprehensive health coverage options, and a 401(k) match. These benefits support career growth and wellness, providing a well-rounded compensation package.
Driven Brands emphasizes delivering outstanding customer experiences, requiring assistant managers to handle service payments efficiently and ensure satisfaction. Strong interpersonal skills and the ability to maintain a welcoming environment are essential.
Assistant managers in this role generally earn between $15 and $22 per hour, depending on experience and performance bonuses. The competitive pay reflects the blend of leadership duties and technical service responsibilities within the automotive sector.
Hurst's automotive service sector is growing, with several shops recruiting actively. Candidates with flexible schedules and leadership skills tend to stand out due to consistent demand, though competition remains moderate as more shops expand weekend and evening service hours.
Yes, fluctuating Texas temperatures mean assistant managers must be prepared to work comfortably in hot summers and cooler winters, often in open or semi-covered service bays. Adaptability to these conditions is important for maintaining productivity and safety.