Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Managing shifts at Five Guys in Dacula often means balancing peak busy hours with quieter times, offering flexibility. The role's scheduling flexibility helps accommodate personal commitments, making it easier to maintain a healthy work-life rhythm while managing team performance effectively.
Effective Shift Managers in fast-food environments like Five Guys excel through strong communication, quick decision-making, and an ability to motivate crew under pressure. Demonstrating responsibility and leading by example ensures smooth operations and high customer satisfaction during busy shifts.
Shift Managers take charge of the entire shift's workflow, coordinating staff, enforcing food safety, and resolving customer issues, unlike crew members who focus on individual tasks. This position demands leadership, multitasking, and problem-solving skills to maintain operational excellence.
Five Guys provides clear advancement paths, combining competitive wages with bonus incentives and training programs. Their focus on nurturing leadership skills and offering benefits like medical coverage sets them apart within the Georgia fast-food sector.
Shift Managers at Five Guys in Dacula typically start around $19.00 per hour, with additional income from shared tips and performance-based bonuses. This compensation package aligns competitively with similar managerial roles in the local restaurant industry.
Five Guys emphasizes a positive workplace culture, free meals during shifts, and a secret shopper bonus program that rewards customer service excellence. These perks create a distinct experience compared to standard fast-food chain management jobs in the Dacula area.
The energetic, team-focused environment at Five Guys fosters collaboration and mutual support. For Shift Managers, this means leading with enthusiasm, encouraging crew development, and maintaining high standards while enjoying a welcoming atmosphere.
Dacula's restaurant sector shows steady demand for experienced Shift Managers, with moderate competition. Candidates demonstrating leadership experience and adaptability tend to secure roles faster, especially in popular chains like Five Guys.
Some believe Shift Manager roles are solely supervisory, but they also require hands-on involvement in operations, customer interaction, and problem-solving. Understanding this dynamic can help applicants prepare for a rewarding leadership challenge.
While no specific certifications are mandatory, familiarity with food safety practices and prior leadership experience in retail or restaurants are highly valued. Five Guys offers on-the-job training to develop necessary managerial skills.