Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys Crown Point, a Shift Lead balances hands-on team coaching with high standards in food quality and cleanliness. This location emphasizes a supportive culture with real-time feedback and weekly bonuses, which is distinct from generic restaurant supervisory roles in the area.
Thriving as a Shift Lead here requires strong communication to motivate diverse crews, adaptability to daily challenges, and a proactive attitude toward maintaining operational excellence and guest satisfaction amidst Crown Point’s competitive dining scene.
This Shift Lead position offers direct leadership experience managing shifts, mentoring staff, and influencing store success, creating a solid foundation for moving into higher management by honing skills in team coordination, performance tracking, and customer service.
Yes, besides a competitive $19/hour starting wage, Five Guys provides free meals during shifts, eligibility for secret shopper bonuses, and a comprehensive benefits package including medical and 401(k), which are particularly appealing in the Crown Point labor market.
Shift Lead roles in Crown Point attract many candidates due to the area's growing food service sector. However, Five Guys stands out with its supportive culture and advancement opportunities, easing the challenge for qualified applicants to secure this position.
Shift Leads here typically handle dynamic schedules, including opening and closing duties, while overseeing team assignments and store readiness. The role demands energetic multitasking suited to Crown Point's busy restaurant environment.
Five Guys offers a team-oriented culture with tangible rewards like weekly bonuses and free meals, combined with mentorship and growth paths, making it a preferred choice for Crown Point candidates seeking both career and personal development.
Yes, Five Guys emphasizes real-time feedback and structured mentorship, equipping Shift Leads with essential leadership competencies and operational knowledge needed to excel and progress within the company’s ranks.
Shift Leads at Five Guys Crown Point start at $19.00 per hour, with additional earnings from tips and bonuses, positioning this role competitively within the local food service wage spectrum.