Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Forest Park's restaurant scene is growing, increasing the need for skilled shift managers. Local eateries and franchises often compete for experienced leaders, making it a promising yet competitive market for candidates with strong supervisory skills and a passion for customer service.
While formal certifications aren't mandatory, food safety training and leadership courses can boost your profile in Forest Park. Employers value candidates familiar with local health regulations and capable of maintaining high safety standards during shifts.
A successful shift manager demonstrates strong communication, quick decision-making, and the ability to motivate team members. Experience overseeing busy service hours and maintaining quality under pressure sets top candidates apart in dynamic burger restaurant environments.
Shift managers coordinate team assignments, ensure food safety, and maintain customer satisfaction. Their leadership directly impacts efficiency and atmosphere, balancing fast-paced service with consistent quality during every scheduled shift.
Five Guys offers clear advancement paths, often promoting shift managers to assistant or general manager roles. Demonstrating leadership and operational skills can open doors to higher responsibilities within the restaurant or corporate levels.
Five Guys fosters an energetic and team-oriented culture, where shift managers play a pivotal role in maintaining morale and service standards. This positive atmosphere supports managers in leading effectively and ensuring guest satisfaction during every shift.
Earning $19 per hour plus tips and bonuses positions Five Guys shift managers above many local fast-food leadership roles. Considering Forest Park's cost of living, this pay scale reflects a strong entry point for managerial positions in the area.
Night shifts often emphasize security, inventory checks, and closing procedures, requiring managers to be vigilant and organized. They handle quieter dining periods but must still maintain high service and safety standards unique to late hours.
Five Guys emphasizes quality food and personalized service, giving shift managers a chance to lead with a focus on detail and customer engagement. The inclusion of tip-sharing and bonus programs also enhances earning potential beyond base pay.
Yes, Five Guys offers flexible scheduling to accommodate personal needs while ensuring full-time hours post-training. This flexibility helps shift managers balance work-life demands in the Forest Park community.