Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Bristol, CT has a steady need for shift managers due to its vibrant foodservice sector. Local eateries and chains like Five Guys are frequently hiring, making it a moderately competitive market where leadership skills and prior restaurant experience can give candidates a distinct advantage.
While formal certifications aren’t always mandatory, food safety or management certifications such as ServSafe can enhance a shift manager's qualifications in Bristol, CT. These credentials help ensure compliance with local health regulations and boost credibility with employers like Five Guys.
Exceptional communication, quick decision-making, and the ability to motivate a team under pressure set top shift leaders apart. For a Five Guys shift manager, balancing guest satisfaction with operational efficiency is key to thriving in this fast-paced environment.
The shift manager position at Five Guys opens pathways to higher leadership roles like store manager or regional supervisor. The company’s emphasis on training and development allows motivated individuals to climb the ladder within the expanding burger franchise.
Managing staffing levels, overseeing food preparation quality, coaching team members, and swiftly resolving customer concerns are daily duties. Shift managers ensure smooth operation flow, which directly affects guest experience and team productivity.
Yes, Five Guys provides shift managers with perks like shared tips, bonus incentives through secret shopper programs, free meals on shift, and comprehensive benefits including medical and 401(k) plans, fostering a rewarding work environment.
A $19 hourly rate is competitive in Bristol’s quick-service industry, often exceeding average entry-level managerial pay. Coupled with bonuses and tips, Five Guys offers an attractive compensation package relative to similar positions around Connecticut.
Five Guys emphasizes a team-driven culture and operational ownership during shifts, empowering managers more than many competitors. Its transparent career advancement and employee-focused perks create a distinct workplace atmosphere in Bristol's fast-food market.
Yes, Five Guys promotes flexible scheduling post-training, accommodating various lifestyles. Shift managers can often negotiate full-time hours or pick up shifts that align with personal needs, enhancing work-life balance in a busy restaurant setting.
Bristol’s compact layout generally makes commuting straightforward, with options like driving or local bus routes. However, peak shift times might affect traffic flow, so planning ahead can ensure punctuality for managers overseeing critical shift operations.