NexlintoShift Manager
Company : Five Guys
Location : Manassas, VA, 20109
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Manassas has a growing hospitality sector, making shift manager positions moderately competitive. Businesses like Five Guys seek candidates with leadership experience and strong communication skills, so standing out with proven team management can boost your chances in this local market.
While formal certifications aren't mandatory for shift managers in Manassas, VA, having food safety or management-related credentials can enhance your profile. Local employers value hands-on experience, but additional certifications can differentiate you in a competitive job market.
Effective shift managers demonstrate strong communication, decisiveness, and the ability to motivate a team under pressure. Showcasing past success in supervising staff and managing operational flow will align well with what hiring managers typically seek.
A Five Guys shift manager shapes customer satisfaction by ensuring timely service, maintaining food quality, and fostering a positive team environment. Their oversight directly impacts guest interactions and overall store performance.
Transitioning from shift manager at Five Guys can lead to roles like store manager or regional supervisor. The company supports development through hands-on experience and training programs, offering a clear ladder for motivated leaders.
Five Guys provides flexible scheduling options that accommodate various lifestyles while offering full-time hours after training. This balance helps shift managers manage personal commitments alongside demanding shifts.
Yes, Five Guys includes shared tips, bonus opportunities, and a secret shopper program rewarding excellent customer service. These incentives supplement the $19/hour starting wage, fostering motivation and rewarding performance.
Five Guys emphasizes quality, team energy, and guest satisfaction with a supportive culture. Shift managers enjoy benefits like free meals on shift and a positive workplace atmosphere, differentiating it from more rigid fast-food environments.
Shift managers play a vital role in onboarding and coaching new hires, ensuring crew skills meet company standards. They act as mentors, fostering growth and enhancing team effectiveness during every shift.
Shift managers in Manassas typically earn between $17 to $21 per hour depending on experience. Five Guys offers a competitive starting rate of $19/hour, plus tips and bonuses, positioning it well within the local pay range.