NexlintoShift Lead
Company : Five Guys
Location : Paradise Valley, AZ, 85253
Job Type : Full Time / Part Time
Date Posted : 5 February 2026
Restaurant Shift Leader
Job Overview:
As a Shift Leader at Five Guys, you’ll play a key role in creating a positive experience for both team members and guests. You’ll be hands-on in daily operations—coaching team members, setting the pace, and leading by example in delivering high standards of food quality, cleanliness, and customer service. This role is a crucial step toward a long-term management career and provides the opportunity to make a real impact on the success of your location.
What You'll Get:
- Competitive base pay starting at $19.00/hour, plus tips and bonuses
- Weekly eligibility for Secret Shopper bonus shared by the entire shift team
- Free meals during every shift worked
- A supportive, fun work environment with team-oriented culture
- Access to growth opportunities and promotions within the company
- Comprehensive benefits package including medical, dental, vision, and 401(k) (eligibility required)
- Real-time feedback, performance reviews, and mentorship
Responsibilities:
- Lead and supervise shifts by managing crew assignments and overseeing day-to-day operations
- Foster a team environment that emphasizes cooperation, positivity, and productivity
- Ensure food is prepared to high-quality standards and maintain food safety protocols
- Train and mentor team members to perform all restaurant functions efficiently
- Handle guest concerns promptly and professionally
- Take ownership of cleanliness, organization, and store readiness during your shift
- Support opening and closing procedures and track shift performance metrics
What We're Looking For
- Previous experience in a leadership role in food service or a fast-paced environment
- Strong communication skills and the ability to motivate a diverse team
- A commitment to excellence in customer service and operations
- Enthusiasm for great food, high energy, and a positive attitude
- Dependability and a strong sense of personal accountability
- Willingness to learn, adapt, and take initiative
- Desire to grow and take on more responsibility
If you're ready to take the next step in your restaurant career and work in an environment where you can lead, grow, and have fun doing it—Five Guys is the place for you.
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Frequently Asked Questions
At Five Guys in Paradise Valley, a Shift Lead energizes the crew by setting a positive tone and encouraging teamwork during peak shifts. Their leadership directly impacts customer service quality and operational flow, fostering a supportive atmosphere that boosts productivity and staff satisfaction.
Successful Shift Leads in Paradise Valley demonstrate adaptability, clear communication, and decisiveness to handle the fast-paced restaurant environment. Emphasizing motivation and accountability is essential to meet customer expectations and maintain smooth daily operations at busy locations like Five Guys.
Proven Shift Leads at Five Guys often progress into assistant manager or general manager roles. The company values internal growth, offering mentorship and performance reviews that prepare team leaders in Paradise Valley for higher managerial responsibilities.
Unlike broader retail lead roles, a Five Guys Shift Lead focuses specifically on restaurant operations including food safety, team coaching, and guest relations. The role uniquely combines hands-on leadership with customer service in a fast-casual dining setting, tailored to Paradise Valley’s local market.
Shift Leads at Five Guys in Paradise Valley start at $19.00/hour plus tips and bonuses, aligning well with regional fast food leadership wages. This compensation is competitive for the area, especially considering benefits like free meals and performance incentives.
Shift Leads in Paradise Valley often navigate high customer volume during tourist seasons and balance staffing shortages. Additionally, maintaining consistent food quality and cleanliness standards under time pressure requires strong organizational skills and quick problem-solving.
Five Guys emphasizes leadership development by providing Shift Leads in Paradise Valley with ongoing mentorship and immediate performance insights. This approach helps sharpen management skills and fosters continuous improvement within a supportive work culture.
The Shift Lead role at Five Guys in Paradise Valley delivers growth opportunities, a team-focused environment, and perks like meal benefits. It’s designed for those eager to enhance leadership skills while contributing to a vibrant and rewarding restaurant experience.
Paradise Valley's mix of residents and visitors creates steady demand for quick service dining, driving consistent need for experienced Shift Leads. The area's competitive job market values candidates with leadership skills who can maintain high service standards amid fluctuating customer volumes.
Shift Leads at Five Guys in Paradise Valley focus on delivering friendly, efficient service and maintaining cleanliness to match the community’s high standards. This local customization ensures guests enjoy reliable quality and a pleasant atmosphere every visit.