Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Leading shifts at Five Guys in Ansonia means balancing fast-paced service with high-quality food standards. Unlike other chains, Five Guys emphasizes team energy and guest satisfaction alongside operational efficiency, offering a unique leadership experience in a vibrant, community-focused setting.
Shift Managers influence customer experience by coaching crew on friendly, prompt service and ensuring food quality and safety. At Five Guys Ansonia, this role is key to creating a welcoming atmosphere that keeps guests returning, blending leadership with hands-on involvement during every shift.
Starting as a Shift Manager at Five Guys can lead to roles like Assistant Manager or Store Manager. The company supports growth with training and performance bonuses, making it a strong stepping stone for those aiming to climb the fast-food management ladder.
While formal certifications aren’t mandatory, food safety training or ServSafe certification is highly valued in Ansonia’s restaurant scene. These credentials can boost a Shift Manager’s profile by ensuring compliance with local health regulations and elevating operational standards.
Ansonia’s demand for Shift Managers is moderately high due to its growing foodservice sector. Competition exists mainly among local fast-food chains and retail stores, but Five Guys stands out by offering competitive wages and career advancement, attracting motivated leadership candidates.
Shift Managers at Five Guys in Ansonia start at $19.00 per hour, supplemented by shared tips and bonus opportunities. This pay scale is competitive locally and reflects the company’s commitment to rewarding leadership and performance in a bustling fast-food market.
Five Guys Shift Managers must combine team motivation with rigorous quality control, handling everything from crew training to guest feedback. Unlike some jobs that focus solely on scheduling, this role requires a hands-on approach to maintain the brand’s renowned food and service excellence.
During peak times, Five Guys equips Shift Managers with clear operational protocols and teamwork strategies. The supportive culture emphasizes shared responsibility, enabling managers to maintain service speed and quality without burnout, fostering a positive work environment.
Five Guys offers a more personalized team atmosphere, flexible scheduling, and direct involvement in food quality, distinguishing it from other chains like Burger King. Plus, perks like free meals and bonus programs enhance the overall job satisfaction for managers.
Five Guys encourages shift flexibility through open communication and scheduling tools, allowing managers to pick up or swap shifts easily. Night shifts may offer additional incentives, making it convenient for those seeking extra hours or varied work times in Ansonia.