Job Description
An Assistant Shop Manager is a hands-on leader who helps drive daily shop operations, deliver outstanding customer service, and support team development in a fast-paced automotive service environment. The Assistant Shop Manager plays a key role in ensuring vehicles are serviced efficiently, customers are satisfied, and team members are working safely and productively. This role combines leadership, operations, and light automotive service responsibilities, making the Assistant Shop Manager essential to shop success.
As an Assistant Shop Manager, you help oversee workflow, coach team members, and maintain service quality standards. The Assistant Shop Manager steps into leadership duties when the Shop Manager is unavailable, ensuring smooth operations and a positive customer experience. A successful Assistant Shop Manager is energetic, customer-focused, and motivated to grow within a performance-driven culture. Paid training is provided, so prior automotive experience is helpful but not required.
Key Responsibilities:
The Assistant Shop Manager will
Provide excellent customer service and process service payments
Support daily shop operations and run the floor during busy periods
Ensure each vehicle service is completed accurately and safely
Assist with opening and closing procedures
Monitor, count, and adjust inventory levels
Train and mentor new team members
Perform oil changes, filter replacements, and light vehicle maintenance
Maintain cleanliness of service bays, office areas, and customer spaces
Ensure safety procedures and service standards are followed
What You'll Gain:
Paid training and skill development
Competitive hourly pay plus bonus opportunities
Free oil changes as an employee perk
Paid time off for eligible employees
Health, vision, and dental insurance options
401(k) company match
Fast-track advancement opportunities
Requirements and Qualifications:
To succeed as an Assistant Shop Manager, candidates must
Be able to lift up to 50 pounds
Safely move in and out of a shallow service pit
Stand, walk, bend, and perform physical tasks for extended periods
Work in hot or cold conditions when needed
Have reliable transportation
Demonstrate leadership potential, teamwork, and a positive attitude
The Assistant Shop Manager role offers a strong pathway to leadership in automotive service. If you enjoy working with people, leading teams, and gaining hands-on technical skills, this opportunity provides growth, stability, and career momentum.
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Frequently Asked Questions
Strong communication and team motivation stand out as key leadership skills for an Oil Change Assistant Manager. Being able to manage workflow, mentor technicians, and handle customer concerns effectively ensures smooth shop operations and fosters a productive work environment in automotive service settings.
This role blends hands-on vehicle maintenance like oil and filter changes with overseeing daily shop activities. Balancing physical service work alongside coaching team members and monitoring safety protocols demands flexibility and active multitasking to keep operations running efficiently.
In Mansfield's growing automotive market, assistant managers often progress to full shop manager roles, leveraging their leadership experience and technical skills. Driven Brands supports fast-track promotions, making this position a solid stepping stone for career growth within the oil change industry locally.
Driven Brands provides perks tailored to automotive workers, including free oil changes, competitive hourly wages plus bonuses, and comprehensive insurance options. These benefits, combined with paid training and 401(k) matching, create a supportive environment distinct from many other oil change companies.
Managing busy periods while maintaining service quality can be demanding, especially with fluctuating customer flow in Mansfield. The assistant manager must effectively juggle operational oversight, staff training, and safety compliance, ensuring customer satisfaction and smooth shop functioning.
Mansfield's proximity to Dallas means a moderately competitive market for oil change jobs, with several service centers vying for skilled assistants. Candidates demonstrating leadership potential and hands-on technical ability often gain an advantage in securing positions at reputable companies like Driven Brands.
Typically, Oil Change Assistant Managers in Mansfield earn between $17 to $22 per hour, influenced by experience and company bonuses. Driven Brands offers competitive compensation including bonus opportunities, reflecting local market standards for automotive service supervisory roles.
Driven Brands emphasizes a performance-driven culture with paid training and advancement pathways, blending customer service leadership with light automotive maintenance. This contrasts with some competitors where roles may focus solely on technical tasks without formal leadership growth programs.
Beyond vehicle servicing, daily duties include monitoring inventory, guiding team members, managing customer transactions, and ensuring a clean, safe workplace. This multifaceted role requires balancing operational management with hands-on involvement in shop activities.