Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Effective shift managers at Five Guys in Benton thrive by combining strong communication, decisiveness, and adaptability. Being hands-on and able to motivate fast-paced teams ensures smooth operations and top-tier guest satisfaction during every shift.
Shift managers in Benton, AR, especially at Five Guys, juggle both crew supervision and quality control with a focus on local customer preferences. Compared to other spots, there's a unique emphasis on teamwork and flexible scheduling to fit Benton’s community lifestyle.
A shift lead is tasked with coordinating station coverage, ensuring safety protocols, and delivering prompt guest service. They also play a key role in coaching team members, handling feedback, and managing opening or closing routines to keep operations seamless.
Yes, Benton’s growing dining scene has increased the need for capable shift supervisors. The local market values managers who can maintain quality standards while fostering a positive work environment, making these roles quite sought after.
With a starting wage of $19 per hour plus shared tips and bonus incentives, Five Guys offers competitive compensation in Benton. Additional perks like healthcare options, free shift meals, and 401(k) plans enhance the overall benefits package.
Candidates should sharpen leadership, multitasking, and interpersonal skills. Emphasizing quick decision-making and customer service expertise helps align with Five Guys’ standards for shift managers who drive both team success and guest satisfaction.
Five Guys fosters an energetic and team-focused atmosphere, which means shift managers in Benton engage actively with crew, encourage skill development, and maintain upbeat service, ensuring every shift runs smoothly and guests leave happy.
Starting as a shift manager opens pathways to roles like store manager or district supervisor. Five Guys supports internal promotion, providing training and mentorship that help Benton employees climb the leadership ladder in a thriving burger franchise.
Aside from a solid hourly wage, Benton’s Five Guys includes shared tips, bonuses linked to secret shopper feedback, and free meals during shifts. These perks motivate managers to uphold quality and foster excellent customer experiences.
Highlight leadership experience in fast-paced food or retail settings, strong communication skills, and a proven ability to manage teams effectively. Demonstrating reliability and enthusiasm for quality service will make your application stand out locally.