Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Five Guys offers a competitive environment in Bluffton, SC, with unique perks like shared tips and secret shopper bonuses that differentiate it from chains such as McDonald's. The culture emphasizes team energy and career growth, which often attracts candidates seeking more than just basic supervisory duties.
Effective communication, adaptability during busy shifts, and the ability to motivate team members are crucial. A Five Guys Shift Manager must lead by example, ensuring safety and quality without sacrificing speed, fostering a positive atmosphere that drives both employee and guest satisfaction.
Shift Managers oversee team coordination, assign tasks, monitor food safety, and ensure exceptional customer service. They’re also responsible for opening or closing duties and managing guest feedback, turning every shift into a smooth operational success.
Yes, $19/hour plus tips and bonuses is attractive for Bluffton’s restaurant sector, where average shift manager wages hover around $17–$20. Combining wage with benefits and flexible hours, Five Guys stands out for those seeking stability in hospitality management.
Five Guys promotes internal growth with clear advancement paths. Shift Managers often move into higher management or corporate roles, supported by ongoing training and performance incentives tailored to enhance leadership skills and operational expertise.
Flexible scheduling is a core benefit, allowing Shift Managers to adjust shifts around personal commitments. This approach aligns with Bluffton’s demand for work-life balance, making it easier to maintain consistent full-time hours after training.
While no strict certifications are mandated, experience in food safety practices and prior leadership in retail or restaurant settings boosts candidacy. Bluffton employers appreciate applicants with strong communication and customer service skills fitting the local hospitality standards.
Five Guys combines hands-on team leadership with operational ownership during shifts. Unlike generic coordinator roles, this position demands active involvement in food quality, guest engagement, and staff development, making it ideal for those eager to influence daily outcomes.
Local job seekers often prioritize proximity for convenience and faster hiring. Bluffton residents use such searches to find openings close to home, reducing commute time and allowing more balanced work routines in a competitive regional market.
This program incentivizes Shift Managers to maintain high-quality service and cleanliness since secret shoppers evaluate the store anonymously. It fosters a culture of consistent excellence, directly affecting bonus eligibility and overall store reputation.