Job Overview:
The Team Member is responsible for delivering an exceptional guest experience by preparing high-quality food, maintaining cleanliness, and supporting smooth restaurant operations. This role works in a fast-paced, team-oriented environment where energy, friendliness, and attention to detail are essential. Team Members receive cross-training in multiple stations and play an important role in creating a fun, welcoming atmosphere for both customers and coworkers.
Key Responsibilities:
- Provide friendly and efficient customer service
- Prepare and serve hand-formed burgers and fresh-cut fries
- Operate cash registers and handle customer transactions
- Work across multiple stations, including grilling, fry station, and burger preparation
- Follow food safety, quality, and cleanliness standards
- Maintain a clean and organized workspace, including dining and kitchen areas
- Support team members to ensure smooth shift operations
- Contribute to a positive, high-energy work environment
Compensation Benefits:
- Starting pay at minimum wage or higher (based on experience and location)
- Opportunities to earn tips and performance bonuses
- Employee discounts on food
- Flexible scheduling (day, evening, and weekend shifts available)
- Part-time and full-time positions available
- Competitive wages
- Healthcare plans available for eligible Team Members and Leaders
Requirements Qualifications:
- No formal education required
- Ability to work on-site at restaurant locations
- Comfortable working in a fast-paced environment
- Strong teamwork and communication skills
- Willingness to learn multiple job functions
- Positive attitude and strong work ethic
Work Environment:
This role operates in a high-energy restaurant setting that requires standing for extended periods, multitasking, and maintaining speed and accuracy during busy hours.
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Frequently Asked Questions
Cheltenham's food service sector sees steady demand, but Five Guys maintains a selective hiring approach to ensure team members fit their fast-paced, customer-focused culture. Candidates with flexible schedules and prior experience often have an advantage in this local job market.
Five Guys locations in Cheltenham emphasize a friendly, high-energy atmosphere that reflects local community values. Employees typically experience a collaborative environment with a focus on quick service and maintaining cleanliness, which may be more pronounced than in larger metro areas.
Key abilities include multitasking across stations like grilling and fry prep, mastering cash register transactions, and delivering swift, courteous service. Strong communication and adaptability are vital, as the role demands a balance between teamwork and maintaining quality during peak hours.
Starting as a Team Member can open doors to supervisory positions, shift leadership, or specialized roles such as kitchen or operations management. Gaining cross-training experience at Five Guys sets a foundation for growth by demonstrating versatility and commitment.
Absolutely. The job welcomes applicants without formal education or prior expertise, focusing instead on enthusiasm, a positive attitude, and willingness to learn various tasks. Training is provided onsite, making it accessible for beginners eager to enter the fast-food sector.
Team Members at Five Guys in Cheltenham benefit from flexible scheduling options, competitive wages possibly above minimum wage depending on experience, employee meal discounts, and eligibility for tips and performance bonuses, enhancing overall compensation beyond base pay.
Five Guys enforces strict protocols for cleanliness and food handling, with team members trained to follow hygiene practices and operational guidelines closely. Regular monitoring during shifts helps uphold the brand's reputation for fresh, high-quality burgers and fries.
Starting wages generally align with Pennsylvania’s minimum wage but can be higher based on experience or specific shift times. Additionally, Team Members can earn supplemental income through tips and performance bonuses, making the total compensation competitive locally.
Five Guys offers both part-time and full-time positions with flexible scheduling that suits students, second-job holders, or those needing variable hours. This adaptability supports work-life balance in a fast-paced restaurant setting.
Five Guys emphasizes a multi-station skill set, from hand-forming burgers to operating fry stations, fostering a diverse work experience. The brand’s strong focus on teamwork and maintaining a fun atmosphere sets it apart from typical fast-food crew positions.