NexlintoShift Manager
Company : Five Guys
Location : Danbury, CT, 06811
Job Type : Full Time
Date Posted : 4 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
In Danbury's fast-paced food scene, a Shift Manager at Five Guys drives team efficiency by coordinating schedules, managing station coverage, and ensuring swift customer service. Their leadership directly impacts guest satisfaction and operational smoothness especially during busy shifts.
Successful Shift Managers exhibit strong communication, quick decision-making, and motivational skills. At Five Guys, leading by example and staying dependable under pressure are crucial to maintaining high-quality food standards and energizing crew members.
Shift Managers often progress into higher management roles such as Assistant Manager or General Manager. With Five Guys’ emphasis on development, skilled Shift Managers can leverage experience and performance bonuses to climb the leadership ladder.
Danbury’s restaurant sector shows moderate competition for shift management roles, with Five Guys being a sought-after employer due to its benefits and positive work culture. Candidates benefit from emphasizing leadership experience to stand out.
Shift Managers at Five Guys in Danbury earn a starting wage of $19/hour plus tips and bonuses, which is competitive with neighboring cities. The comprehensive benefits package also adds value beyond base pay.
Five Guys prioritizes team energy and customer service through initiatives like secret shopper bonuses and free meals, fostering a supportive environment. Their leadership roles focus heavily on crew development and shift ownership unlike some competitors.
Shift Managers at Five Guys are responsible for enforcing strict food prep and safety protocols each shift. Their vigilance ensures consistent quality, reinforcing the brand's reputation for fresh, safe products.
Candidates should emphasize 1-2 years of leadership in retail or food service, strong communication skills, and a passion for customer satisfaction. Demonstrating reliability and a proactive attitude also aligns well with Five Guys’ expectations.
Five Guys offers flexible scheduling with full-time hours available post-training, appealing to candidates balancing other commitments. This flexibility supports a healthy work-life balance while maintaining consistent shift coverage.
While no mandatory certifications are required, having food safety or hospitality management training can be advantageous in Danbury. Employers like Five Guys value candidates familiar with health regulations and operational best practices.