NexlintoShift Manager
Company : Five Guys
Location : Chelsea, MI, 48118
Job Type : Full Time
Date Posted : 6 February 2026
Position Summary:
As a Shift Manager at Five Guys, you’ll be the heartbeat of the operation during your shift—driving team performance, ensuring great guest experiences, and upholding our quality and safety standards. This role is perfect for someone who’s ready to step into a leadership position and grow with one of America's most successful burger brands.
Why Join Five Guys?
- Starting wage of $19.00/hour, plus shared tips and bonus opportunities
- Secret Shopper bonus program based on customer service and store performance
- Free meals during your shift
- Medical, dental, vision, and 401(k) benefits available (eligibility applies)
- Positive, energetic workplace with a strong team focus
- Flexible scheduling and full-time hour availability after training
- Clear paths for career advancement and development
Key Responsibilities:
- Supervise and lead a team of crew members during scheduled shifts
- Assign responsibilities and ensure all stations are properly staffed and supported
- Oversee food preparation and safety practices to maintain top-quality standards
- Deliver friendly, accurate, and fast customer service
- Support training of new employees and help develop crew skills
- Monitor shift performance, coach team members, and provide feedback
- Take ownership of shift operations, including opening and/or closing duties
- Handle guest feedback with professionalism and ensure satisfaction
What We're Looking For
- 1–2 years of leadership experience in a restaurant or retail environment preferred
- Excellent interpersonal and communication skills
- Passion for delivering high-quality food and guest service
- Ability to lead by example in a fast-paced environment
- Responsible, dependable, and self-motivated
- Strong work ethic and a willingness to learn and grow
If you're ready to lead a team, build your career, and bring energy to every shift this is the opportunity for you. Come join the Five Guys family and help us keep serving up the best burgers in the business.
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Frequently Asked Questions
Mastering leadership in a busy environment means balancing clear communication and quick problem-solving. At Five Guys, motivating your team, delegating tasks smartly, and maintaining food quality standards are key to keeping shifts smooth and guests happy.
Employers look for reliability, strong communication, and prior leadership within food service. In Chelsea, adaptability to a dynamic pace and commitment to safety and quality can elevate your candidacy significantly for shift manager positions.
Many shift managers transition into higher management roles, such as restaurant manager or district supervisor. Developing skills in team leadership, operations oversight, and customer satisfaction at Five Guys can open doors to broader responsibilities and better pay.
Yes, Five Guys offers competitive wages starting at $19/hour plus tips, bonuses linked to customer service, and comprehensive benefits like medical and 401(k). The company’s positive culture and meal perks also enhance the work experience locally.
Five Guys emphasizes hands-on training and mentorship to ensure shift managers develop the skills needed to lead effectively. Support includes coaching on managing staff, maintaining quality standards, and handling guest interactions tailored to Chelsea store dynamics.
Shift Manager wages in Chelsea often range from $18 to $22 per hour depending on experience. Five Guys offers a starting pay of $19/hour plus tips and bonuses, positioning it competitively within the local fast-food management market.
Chelsea’s restaurant market shows steady demand for skilled shift managers, but competition remains moderate. Chains like Five Guys attract candidates seeking stable wages and growth, so demonstrating leadership experience and customer service passion can boost hiring chances.
Managing full shift staffing during peak hours demands flexibility and quick decision-making. In Chelsea, shift managers must juggle team availability, maintain service speed, and ensure compliance with health regulations to keep operations running smoothly.
At Five Guys, shift managers take ownership of the entire shift’s flow, from staff assignment to quality control. Unlike some competitors, there’s a stronger emphasis on teamwork, guest satisfaction bonuses, and hands-on involvement in both front and back of house.
Five Guys blends competitive pay with a team-centric culture and clear growth pathways. In Chelsea, this creates a vibrant work environment where shift managers not only lead but actively contribute to maintaining the brand’s high standards and customer loyalty.